While we are working on the website, I wanted to send these two URLs along. They will take you to the ecommsite to purchase the SAs.
IMail Professional Service Agreement: http://visit.ipswitch.com/renew01 IMail Small Business Service Agreement: http://visit.ipswitch.com/renew02 Jill -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jill Jones Sent: Monday, November 08, 2004 9:33 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] IMail/ICS Update We are working on updating the website - they are available, and will be on the website very soon. If you need a service agreement, please call your reseller or customer service/Sales. Best regards, Jill -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Sunday, November 07, 2004 10:09 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] IMail/ICS Update >1. IMail Server customers may continue to purchase Service >Agreements without upgrading to ICS. Since it is at the core >of ICS, you can be assured that we will continue to enhance >and support IMail Server. As of December 1, Service >Agreement prices will increase to $695 (from $495) for >IMail Professional and to $375 (from $245) for IMail Small >Business. Hmmm, they why aren't IMail service agreements listed on the service agreement purchase page at ipswitch.com? Are you waiting until December 1st so that anyone deciding to stick it out another year will be forced to pay the new price? Mike ----- Original Message ----- From: "Roger C. Greene" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, November 01, 2004 9:47 PM Subject: [IMail Forum] IMail/ICS Update Dear IMail Customers, The messaging market has changed since we introduced IMail almost 10 years ago. Back then, SMTP and POP3 were most of what was needed in a product. Today, there is increasing demand for more comprehensive collaboration solutions and the stand-alone messaging market is shrinking. That is why we introduced Ipswitch Collaboration Suite as our messaging solution for the future. In introducing ICS, though, we did not fully assess the impact on you, our customers. Many of you have written or called to tell us about that impact. We have listened to what you had to say and decided on the following actions: 1. IMail Server customers may continue to purchase Service Agreements without upgrading to ICS. Since it is at the core of ICS, you can be assured that we will continue to enhance and support IMail Server. As of December 1, Service Agreement prices will increase to $695 (from $495) for IMail Professional and to $375 (from $245) for IMail Small Business. Note that anti-virus subscriptions will only be sold as part of ICS. For those who have AV, we believe the ICS value proposition is compelling. As always, we strongly encourage all IMail users to keep current with new IMail releases. We do not believe that per-support-incident charges are in the best interests of the majority of our users, and will not adopt them at this time (but will continue to listen to your feedback). 2. Ipswitch Instant Messaging customers may also continue to purchase Service Agreements. As of December 1, the Service Agreement price will increase to $195 (from $99). 3. The December 31 deadline for cross-grade pricing to ICS has been eliminated, so you have more time to plan. You may now make the move to ICS on your own schedule. I am sure that many of you will have questions about your particular circumstances, and I encourage you to talk to your Ipswitch or reseller salesperson about the best path forward for you. I want to especially thank those of you who took the time to call us and explain your situations in detail. We are pleased that we ended up opening a more direct channel of communications with all of you who wrote or called. Last week Bill Pollack sent an e-mail with management names and phone numbers; please always feel free to call us. Sincerely, Roger Greene President To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail has been scanned for viruses] --- [This E-mail has been scanned for viruses] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
