I guess I missed that of didn't understand it that way. Perhaps this would
make it worth doing and also purchasing Declude for now. At least we would
have a couple more years until we need to worry about all the clients that
are on that machine! Thanks John :)

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
(Lists)
Sent: Monday, November 08, 2004 2:44 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] IMail/ICS Update - SA links

Ipswitch has posted and said that if you purchase an additional SA now, that
will be added to what ever time you have now.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> [EMAIL PROTECTED] On Behalf Of Ted Galerneau
> Sent: Monday, November 08, 2004 2:33 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] IMail/ICS Update - SA links
> 
> If we have a current SA with 10 months or so less, can we still buy
another
> year while they are less expensive and have like 22 months total to see
how
> things go in your Dev department and pricing at that time?
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Jill Jones
> Sent: Monday, November 08, 2004 6:55 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] IMail/ICS Update - SA links
> 
> While we are working on the website, I wanted to send these two URLs
along.
> They will take you to the ecommsite to purchase the SAs.
> 
> IMail Professional Service Agreement:
> http://visit.ipswitch.com/renew01
> 
> IMail Small Business Service Agreement:
> http://visit.ipswitch.com/renew02
> 
> Jill
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Jill Jones
> Sent: Monday, November 08, 2004 9:33 AM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] IMail/ICS Update
> 
> We are working on updating the website - they are available, and will be
on
> the website very soon.  If you need a service agreement, please call your
> reseller or customer service/Sales.
> 
> Best regards,
> Jill
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> [EMAIL PROTECTED]
> Sent: Sunday, November 07, 2004 10:09 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] IMail/ICS Update
> 
> >1. IMail Server customers may continue to purchase Service
> >Agreements without upgrading to ICS. Since it is at the core
> >of ICS, you can be assured that we will continue to enhance
> >and support IMail Server. As of December 1, Service
> >Agreement prices will increase to $695 (from $495) for
> >IMail Professional and to $375 (from $245) for IMail Small
> >Business.
> 
> Hmmm, they why aren't IMail service agreements listed on the service
> agreement purchase page at ipswitch.com?  Are you waiting until December
1st
> 
> so that anyone deciding to stick it out another year will be forced to pay
> the new price?
> 
> Mike
> 
> ----- Original Message -----
> From: "Roger C. Greene" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, November 01, 2004 9:47 PM
> Subject: [IMail Forum] IMail/ICS Update
> 
> 
> Dear IMail Customers,
> 
> The messaging market has changed since we introduced IMail almost 10 years
> ago. Back then, SMTP and POP3 were most of what was needed in a product.
> Today, there is increasing demand for more comprehensive collaboration
> solutions and the stand-alone messaging market is shrinking. That is why
we
> introduced Ipswitch Collaboration Suite as our messaging solution for the
> future.
> 
> In introducing ICS, though, we did not fully assess the impact on you, our
> customers. Many of you have written or called to tell us about that
> impact. We have listened to what you had to say and decided on the
> following actions:
> 
> 1. IMail Server customers may continue to purchase Service Agreements
> without upgrading to ICS. Since it is at the core of ICS, you can be
> assured that we will continue to enhance and support IMail Server. As of
> December 1, Service Agreement prices will increase to $695 (from $495) for
> IMail Professional and to $375 (from $245) for IMail Small Business.
> 
> Note that anti-virus subscriptions will only be sold as part of ICS. For
> those who have AV, we believe the ICS value proposition is compelling.
> 
> As always, we strongly encourage all IMail users to keep current with new
> IMail releases. We do not believe that per-support-incident charges are in
> the best interests of the majority of our users, and will not adopt them
at
> this time (but will continue to listen to your feedback).
> 
> 2. Ipswitch Instant Messaging customers may also continue to purchase
> Service Agreements. As of December 1, the Service Agreement price will
> increase to $195 (from $99).
> 
> 3. The December 31 deadline for cross-grade pricing to ICS has been
> eliminated, so you have more time to plan. You may now make the move to
ICS
> on your own schedule.
> 
> I am sure that many of you will have questions about your particular
> circumstances, and I encourage you to talk to your Ipswitch or reseller
> salesperson about the best path forward for you. I want to especially
thank
> those of you who took the time to call us and explain your situations in
> detail. We are pleased that we ended up opening a more direct channel of
> communications with all of you who wrote or called. Last week Bill Pollack
> sent an e-mail with management names and phone numbers; please always feel
> free to call us.
> 
> 
> Sincerely,
> 
> 
> Roger Greene
> President
> 
> 
> 
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> 
> 
> 
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