Well, we checked the telnet POP3 access from his system and
it worked fine but he still cannot connect from Outlook. Before I spoke with the
client today he had configured his email account in the other client's Outlook
and tried to send and got the same errors when testing the account
settings.
So, I created a new test account for him and configured my
Outlook 2003 with this account. I had the client do the same to his Outlook. I
sent a test message from my Outlook using his email account to my yahoo account.
It worked fine. I also was able to reply to his email and it was received in my
Outlook fine. When he tries to send the email he gets a timeout error. It finds
the server put says it didn't respond in time. So now I'm thinking it's more of
a network speed problem. The other client in that same office can send and
receive emails fine. Is there a way to increase the timeout interval for sending
and receiving mail?
Troy
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Barker
Sent: Monday, November 08, 2004 5:40 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Imail User cannot connect to incoming mail server in Outlook 2002: port or SSL error
Yeah,
what Sandy said. Everything you do with a client you can do with Telnet (if you
touch type fairly well). Backspace don't!
Good
luck.
Dan
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Troy Hilton
Sent: Monday, November 08, 2004 5:12 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Imail User cannot connect to incoming mail server in Outlook 2002: port or SSL errorHey Dan,I checked that. It was already unchecked. It's as though Outlook think it's enabled but it "ain't".Troy
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Barker
Sent: Monday, November 08, 2004 4:47 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Imail User cannot connect to incoming mail server in Outlook 2002: port or SSL error<snip> or your server may not support SSL. </snip>Uncheck SSL on the POP3 setting. I don't know the exact spot in Outlook 2002, but in 2K, it's on the advanced tab.Dan
