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Hi,
Thanks.
Can you pls. tell me where I can locate this entry
in registry?
----- Original Message -----
Sent: Tuesday, November 23, 2004 1:08
PM
Subject: RE: [IMail Forum] Unusual
problem
Check all the
registry settings for that domain and user.
John
Tolmachoff
Engineer/Consultant/Owner
eServices For
You
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Monday, November 22,
2004 11:29
PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Unusual problem
We are running IMail 6 on win2k
box. We have around 300 mail domains setup on our server sharing a
single IP.
Since last week one of the mail
box on one domain stopped receiving the mails.. Our troubleshooting and
actions were as under:
1. We tested sending test
mail to this account. And found the mail was not received on this
ID. We didn't receive any 'Undeliverable' mail for
this.
2. We found out from the
logs that the mail was delivered to the ID w/o any error reported. So we
setup an autoreply to this ID and tried sending multiple test mails. For
every mail we received an autoreply.
3. We suspected that the
pointer file for the main mail box may be corrupted. So we deleted the
main.uid. Now we could see the test mail received on this ID. But
when we checked the mail box after 10-15 mins., the mail box was empty.
We made sure from our client that the mail box is not configured on any of the
mail clients. When we send multiple mails to this ID it shows up only one. And
again 0 mails in the mail box after few mins.
4. So as a next resolve we
deleted the mail box and recreated it but the problem remained as it is.
So we put the store and forward information on this box and found that all the
mails were received on the second mail ID properly. But the recreated
mail box doesn't show up a single mail.
Can anybody pls. guide us on
this? What should be done to get this problem
solved?
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