RE: [IMail Forum] Remote access w/outlook Express

[Elliott Bujan]

Title: Message

This may change the direction of troubleshooting: Last week she was using a cisco 831 router for her voip phone but now she switched to a linksys befsr41v4 (don't ask me why, my boss's opinion) and now she has this issue.  Linksys was the one to suggest changing mtu sizes.   with the cisco router everything was neat!     Thank you, Elliott =============================== Elliott Bujan Initial Tropical Plants - USA (847) 634 4250 ext. 99281 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Monday, July 25, 2005 11:25 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Remote access w/outlook Express I realized that is for the web messaging, so the same for imail\spool.   Also, are there any rules doing anything for the account?  Outbound?   Later, Travis   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Elliott Bujan Sent: Monday, July 25, 2005 9:12 AM To: IMail_Forum@list.ipswitch.com Subject: [IMail Forum] Remote access w/outlook Express   One of my users can't send messages w/attachments.  She can when the message doesn't have an attachment;  on top of that, she is using a pptp access to our vpn server.   I turned the log feature on in OE with the results below.  Imail's log don't show anything abnormal.   SMTP: 09:02:50 [rx] 220 Messaging server at Initial Tropical Plants SMTP: 09:02:50 [tx] EHLO 99mtreend SMTP: 09:02:50 [rx] 250-mail.initialplants.com says hello SMTP: 09:02:50 [rx] 250-SIZE 0 SMTP: 09:02:50 [rx] 250-8BITMIME SMTP: 09:02:50 [rx] 250-DSN SMTP: 09:02:50 [rx] 250-ETRN SMTP: 09:02:50 [rx] 250-AUTH LOGIN CRAM-MD5 SMTP: 09:02:50 [rx] 250-AUTH LOGIN SMTP: 09:02:50 [rx] 250-AUTH=LOGIN SMTP: 09:02:50 [rx] 250-EXPN SMTP: 09:02:50 [rx] 250 STARTTLS SMTP: 09:02:50 [tx] AUTH LOGIN SMTP: 09:02:50 [rx] 334 VXNlcm5hbWU6 SMTP: 09:02:50 [tx] bXRyZWVuZA== SMTP: 09:02:51 [rx] 334 UGFzc3dvcmQ6 SMTP: 09:02:51 [tx] bXRyZWVuZA== SMTP: 09:02:51 [rx] 235 authenticated SMTP: 09:02:51 [tx] MAIL FROM: <[EMAIL PROTECTED]> SMTP: 09:02:51 [rx] 250 ok SMTP: 09:02:51 [tx] RCPT TO: <[EMAIL PROTECTED]> SMTP: 09:02:51 [rx] 250 ok its for <[EMAIL PROTECTED]> SMTP: 09:02:51 [tx] DATA SMTP: 09:02:52 [rx] 354 ok, send it; end with <CRLF>.<CRLF>     I checked all the settings I know, Pluse I called her router tech support, which they told me to tweak the MTU size.  I did that a few times but no luck.  Does anyone have any idea what's going on?   ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________