RE: [IMail Forum] Remote access w/outlook Express

[Elliott Bujan]

Title: Message

I will try this.  It just seems a very isolated issue because the rest of our remote users don't have this problem and the only difference made wsa a router change.     Thanks Elliott =============================== Elliott Bujan Initial Tropical Plants - USA (847) 634 4250 ext. 99281 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Monday, July 25, 2005 11:24 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Remote access w/outlook Express Delete any old temp files in your imail\spool\web folder and have her re-try.   Later, T   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Elliott Bujan Sent: Monday, July 25, 2005 9:12 AM To: IMail_Forum@list.ipswitch.com Subject: [IMail Forum] Remote access w/outlook Express   One of my users can't send messages w/attachments.  She can when the message doesn't have an attachment;  on top of that, she is using a pptp access to our vpn server.   I turned the log feature on in OE with the results below.  Imail's log don't show anything abnormal.   SMTP: 09:02:50 [rx] 220 Messaging server at Initial Tropical Plants SMTP: 09:02:50 [tx] EHLO 99mtreend SMTP: 09:02:50 [rx] 250-mail.initialplants.com says hello SMTP: 09:02:50 [rx] 250-SIZE 0 SMTP: 09:02:50 [rx] 250-8BITMIME SMTP: 09:02:50 [rx] 250-DSN SMTP: 09:02:50 [rx] 250-ETRN SMTP: 09:02:50 [rx] 250-AUTH LOGIN CRAM-MD5 SMTP: 09:02:50 [rx] 250-AUTH LOGIN SMTP: 09:02:50 [rx] 250-AUTH=LOGIN SMTP: 09:02:50 [rx] 250-EXPN SMTP: 09:02:50 [rx] 250 STARTTLS SMTP: 09:02:50 [tx] AUTH LOGIN SMTP: 09:02:50 [rx] 334 VXNlcm5hbWU6 SMTP: 09:02:50 [tx] bXRyZWVuZA== SMTP: 09:02:51 [rx] 334 UGFzc3dvcmQ6 SMTP: 09:02:51 [tx] bXRyZWVuZA== SMTP: 09:02:51 [rx] 235 authenticated SMTP: 09:02:51 [tx] MAIL FROM: <[EMAIL PROTECTED]> SMTP: 09:02:51 [rx] 250 ok SMTP: 09:02:51 [tx] RCPT TO: <[EMAIL PROTECTED]> SMTP: 09:02:51 [rx] 250 ok its for <[EMAIL PROTECTED]> SMTP: 09:02:51 [tx] DATA SMTP: 09:02:52 [rx] 354 ok, send it; end with <CRLF>.<CRLF>     I checked all the settings I know, Pluse I called her router tech support, which they told me to tweak the MTU size.  I did that a few times but no luck.  Does anyone have any idea what's going on?   ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________