You don't want to turn off the imapd inactivity timeout. If you do that,
you'll end up collecting lots of long-abandoned imapd processes. What's
more, some clients depend upon that timeout.
The "IMAP connection timeout" message in Microsoft Oulook 2003 is
something else. Outlook treats IMAP like HTTP, and times out at its end
very quickly. Too quickly for some operations, as you've found out.
In Outlook's configuration panel someplace, there is a slider that allows
you to set it higher.
Personally, I find Outlook to be a highly unsatisfactory email client, and
I don't use it as such (although I do use it for calendering, tasks, and
contacts).
The workaround after 29 minutes that you mention is in imap-2004g, as well
as the modern imap-2006 series. In fact, it was added during the
development of imap-2002, on June 5, 2002. That facility is for the
misimplementation of the IDLE extension in both Outlook and Outlook
Express, which is a completely different issue.
As you can see, there are a lot of "timeout" class issues, and you can
cause a lot of confusion (and harm) by focusing on the wrong one.
In your case, I think that the remedy is to find that slider in the
Outlook configuration, and make sure that it set at its maximum value. Or
use a real IMAP client.
On Mon, 14 May 2007, Emy Loanzon wrote:
Mark,
Thank you for the response.
The question relates to my users are getting "IMAP connection timeout"
messages in their Outlook 2003 email client, not for the GroupWise
client. It is an annoyance to these Outlook 2003 users and generates
helpdesk calls :-(.
I read in the IMAP documentation that the respective protocol
specifications (POP, IMAP and HTTP) require the server to keep an idle
connection open for a minimum amount of time. The default times are 10
minutes for POP, 30 minutes for IMAP, 3 minutes for HTTP.
At the risk of being repetitious here, is there a way in UW IMAPD to
set this default idle setting for IMAP to 0 or make the default idle
time longer?
Does the 2400g version of imapd have a work around to automatically
reporting "fake" new mail after 29 minutes?
Thanks in advance.
Emy
"Mark Crispin" <[EMAIL PROTECTED]> 5/11/2007 1:54 PM >>>
The answer to your question depends upon the IMAP client that you use
since this is entirely a client feature. You seem to use Novell
Groupwise; I know nothing about that program other than its name.
On Fri, 11 May 2007, Emy Loanzon wrote:
Where can I find the setting to modify the email client time-out
setting to the pop-imap server?
How is this modified so email clients won't see a server IMAP
connection timeout?
-- Mark --
http://staff.washington.edu/mrc
Science does not emerge from voting, party politics, or public debate.
Si vis pacem, para bellum.
-- Mark --
http://panda.com/mrc
Democracy is two wolves and a sheep deciding what to eat for lunch.
Liberty is a well-armed sheep contesting the vote.
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