Quoting francis picabia <fpica...@gmail.com>:
On Tue, Nov 8, 2011 at 9:22 AM, Ronan SALMON <rsal...@mbpgroup.com> wrote:
francis picabia <fpica...@gmail.com> a écrit :
On Tue, Nov 8, 2011 at 1:45 AM, Michael M Slusarz <slus...@horde.org>
wrote:
Quoting francis picabia <fpica...@gmail.com>:
At our site, we've had dynamic mail with IMP active for roughly 3 weeks.
Today we have our second user to restore from backup after a user
"accidentally" deletes all of their email. I had difficulty
understanding this until the second occurrence.
In traditional mode, the email is displayed in pages. This is like
many online email services at hotmail, google mail, etc.
Users are accustomed to selecting the upper check box to select
everything on the page (all viewable on the screen). They select
delete, thinking it is only the messages they see at the time. In
reality, it selected everything in their mailbox. They purged,
thinking it was only the messages in front of their eyeballs being
purged. Of course, it deleted and purged everything in their mailbox.
You're kidding me, right? The dynamic view is exactly how every other UI
handles a select all. The traditional view is hamstrung by PHP/page
architecture and it is the UI that is wrong.
Regardless, the answer is easy. Use a trash mailbox.
It is no joke, there really are two users who deleted all their email.
I'd assume they were more accustomed to the paged view in
traditional, also used in free webmail interfaces. It is rather
alarming if you don't think this is a serious issue.
We had used a trash in the past with cyrus and imp 3, and people would
fill up their quota with deleted mail they didn't know was there.
How do I enable the trash? Is this the same as Virtual Trash? I found
a checkbox to "Automatically create special mailboxes" in a UI part of
config and turned this on. Deleted messages are not copied into my
trash.
Also, does it have a way to automatically delete from trash after XX
number of days?
You can configure (and maybe lock) a trash login task in
imp/config/prefs.php
I found a bunch of settings in prefs.php which are inaccessible from
the Administration
interface, as far as I could tell.
These are set for each user account.
I set the following value here to '1':
// should we move messages to a trash folder instead of just marking
// them as deleted?
$_prefs['use_trash'] = array(
'value' => 1,
'type' => 'checkbox',
'desc' => _("When deleting messages, move them to your Trash
folder instead of marking them as deleted?")
);
I set the value here to '1':
// display the 'Empty Trash' link in the menubar?
$_prefs['empty_trash_menu'] = array(
'value' => 1,
'type' => 'checkbox',
'desc' => _("Display the \"Empty Trash\" link in the menubar?")
);
The following setting wasn't documented in the prefs, but judging by
an old post related to IMP 3 or 4, the possible values are: yearly =
1, monthly = 2, weekly = 3, daily = 4, every login = 5 . I have no
idea if these are true, but I'm hoping so. I selected monthly.
// how often to purge the Trash folder?
$_prefs['purge_trash_interval'] = array(
'value' => 2,
'type' => 'enum',
'enum' => array_merge(array(0 => _("Never")),
Horde_LoginTasks::getLabels()),
'desc' => _("Purge Trash how often:"),
'help' => 'prefs-purge_trash_interval'
);
The trash solution seems to work well within dynamic. I can't tell
yet if the purge setting is meaningful, so that is the only remaining
question I have. Are those values for purge_trash_interval from older
IMP still used in IMP 5?
I think this solution is good.
Definitly not the best option.
You should add a weekly cron job to clean messages (in users trash
folder) older than 7 days (in your case).
Ronan.
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