On 3/1/02 5:09 am, Brad Allen <[EMAIL PROTECTED]> wrote:

> That brings me to the question of single-user licensing. The $350
> standard license basically buys a snapshot of the current version of
> Revolution, without entitlement to any future releases, even bug
> fixes. Am I understanding that correctly?
> 
> FileMaker, Inc. handles this issue in a very customer-friendly,
> loyalty-building way. They sometimes release bug fix patches for
> older versions of FileMaker, while only charging for major new
> releases with new features. For instance, they released Y2K bug fixes
> for FileMaker 3 and 4 even after those products were no longer sold.
> You can see patches for old versions of FileMaker at:
> 
> http://www.filemaker.com/support/updaters.html
> 
> I hope you'll consider providing free bug fix patches for people who
> purchase the standard license, and if you do, say so on your
> licensing page. People may shy away from purchasing Revolution if
> they fear they'll discover bugs after they buy the product, but have
> no recourse for having them fixed.

Thanks for your comments - we are looking at this issue at present.  In the
mean time, the 1.1.1 bug fix release will be a free version for all.

Kevin

Kevin Miller <[EMAIL PROTECTED]> <http://www.runrev.com/>
Runtime Revolution Limited - Power to the Developer!
Tel: +44 (0) 870 747 1165.  Fax: +44 (0)1639 830 707.

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