At 11:04 AM 11/4/2003, you wrote:
Chairman: Thankyou. I have tried half a dozen times now to explain it to
him. I even explained about the fact that spam filters will reject such
mail. I considerd the possibility that it is a readability problem, but do
not get any response to this fact at all either.
I did not wish to lose a customer, so have been putting much more time into
this than I should have.
Thanks to everyone for their assistance.

does he live anywhere near you?
we do house calls for problematic customers... and switching his machine to
large fonts will probably solve the problem...

of course, i just let them get trashed, it makes the internet a less lame place to be.
-dd


-kerry


At 09:23 AM 11/4/03 -0800, you wrote:
>At 08:02 AM 11/4/2003, you wrote:
>>Thank you to everyone: Autopass is finally working. I tried the exception
>>list in TF and it continues to trash some of the messages to a customer of
>>mine. I put the return email address and even the server IP in the TF
>>exception list to no avail.
>>The 2nd customer continues to type all in upper case text. When people reply
>>to him, then TF trashes the message because of the upper case text. He
>>writes to various companies on a random basis, so I cannot just put a return
>>address into the exception list, because it is always changing.
>>I do not want to completly disable upper case text filter in TF just for one
>>customer.
>
>you might gently explain to him that the internet at large considers all
>uppercase
>text to be yelling, and that many many people will trash his e mail without
>reading
>it because of that, and the new technology coming down the way for
>combatting spam
>will most likely tag it as spam, so it's in his best interest not to do it.
>
>there are much better ways to make his text readable if he's got poor vision,
>and if you spin it right it'll make you look good.
>-dd
>
>
>>-Kerry
>>
>>
>>
>>At 11:40 AM 11/3/03 -0600, you wrote:
>> >Hi Kerry,
>> >
>> >       I finally have completely switched over to TrashFinder for the
>> function you
>> >describe.
>> >
>> >       I was trying to use AUTOPASS to "Allow" and Antibanner on
>> "keywords", but
>> >now I have completely and successfully switched over to TrashFinder for both >> >functions and more ! Now, all "approved" addresses, go right on through, >> >and everything spam is in the trash for review. I am getting less than 1% >> >of mail that needs to be relayed, and with every good (approved) message, I
>> >add another address or originating server, to the "EXCEPTIONS,  FROM"
>> >function of TrashFinder. You can eliminate both Autopass, AutoTrash, and >> >Antibanner from your arsenal with the latest release of TrashFinder. Thank
>> >you Randy !
>> >
>> >Please feel free to contact me if you need any setup help.
>> >
>> >Sincerely,
>> >
>> >John Martoccio
>> >Intelligent Solutions (a computer VAR)
>> >[EMAIL PROTECTED]
>> >
>> >
>> >
>> >> -----Original Message-----
>> >> From: [EMAIL PROTECTED]
>> >> [mailto:[EMAIL PROTECTED] Behalf Of Kerry Barlow
>> >> Sent: Monday, November 03, 2003 10:01 AM
>> >> To: [email protected]
>> >> Subject: bypass mail
>> >>
>> >>
>> >> Hi all: I still cannot get bplugin, or autopass to pass mail
>> >> to certain
>> >> customers. The autopass directions are not clear, they are
>> >> contradictory.
>> >> This is most likely my problem.
>> >> If you read the autopass directions, it will state "The
>> >> autopass.dat file
>> >> has the following configuration entries:"  etc.
>> >>
>> >> However than it goes on to state further under Installation
>> >> directions the
>> >> following.
>> >>
>> >> 4. Edit PASSEM.DAT and add your bypass list.
>> >>
>> >> So in which .dat file do I place the names I want
>> >> passed/bypassed through
>> >> the system? Or do I need to place the names in both .dat files ?
>> >>
>> >> Thank you.
>> >>
>> >> Very respectfully, your obedient servant.
>> >> Brig. Gen. Johnston Pettigrew
>> >>
>> >> [EMAIL PROTECTED]
>> >> WWW server hosting Http://mntnweb.com
>> >> Kerry Barlow
>> >> p.o. box 21
>> >> kirkwood ny
>> >> 13795
>> >> 607-775-1575
>> >>
>> >>
>> >>
>> >> This is the discussion list for the IMS Free email server software.
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>> >
>>Very respectfully, your obedient servant.
>>Brig. Gen. Johnston Pettigrew
>>
>>[EMAIL PROTECTED]
>>WWW server hosting Http://mntnweb.com
>>Kerry Barlow
>>p.o. box 21
>>kirkwood ny
>>13795
>>607-775-1575
>>
>>
>>
>>This is the discussion list for the IMS Free email server software.
>>   To unsubscribe send mailto:[EMAIL PROTECTED]
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>>             Delivered by Rockliffe MailSite
>>            http://www.rockliffe.com/mailsite
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Very respectfully, your obedient servant.
Brig. Gen. Johnston Pettigrew

[EMAIL PROTECTED]
WWW server hosting Http://mntnweb.com
Kerry Barlow
p.o. box 21
kirkwood ny
13795
607-775-1575



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