My mobile connection here in Lonavala is slow. So I can not check.
Request Nancy ji to pl. check with her connection.

On Sun, 17 May 2026 at 20:21, J.M. Garg <[email protected]> wrote:

> I have raised the complaint with ladybirdweb regarding this.
>
> With regards,
> J.M.Garg,
> https://efloraofindia.com/
>
> On Sun, 17 May, 2026, 8:17 pm J.M. Garg, <[email protected]> wrote:
>
>> Ok
>>
>> With regards,
>> J.M.Garg,
>> https://efloraofindia.com/
>>
>> On Sun, 17 May, 2026, 1:34 pm Saroj Kasaju, <[email protected]>
>> wrote:
>>
>>> Site is very slow now a days.
>>>
>>> Thank you.
>>>
>>> Saroj Kasaju
>>>
>>>
>>> On Mon, May 11, 2026 at 3:05 PM J.M. Garg <[email protected]> wrote:
>>>
>>>> Not as yet
>>>>
>>>> With regards,
>>>> J.M.Garg,
>>>> https://efloraofindia.com/
>>>>
>>>> On Mon, 11 May, 2026, 11:43 am Nancy Seby, <[email protected]> wrote:
>>>>
>>>>> Dear Mr. Garg,
>>>>>
>>>>> Did you hear back from the Ladybird team as to what would be the cause
>>>>> for this?
>>>>>
>>>>> Warm regards
>>>>> Nancy
>>>>>
>>>>> ------------------------------
>>>>> *From:* Saroj Kasaju <[email protected]>
>>>>> *Sent:* Monday, May 11, 2026 11:41
>>>>> *To:* J.M. Garg <[email protected]>
>>>>> *Cc:* Nancy Seby <[email protected]>; efloraindia <
>>>>> [email protected]>
>>>>> *Subject:* Re: Site
>>>>>
>>>>> Now OK.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Mon, May 11, 2026 at 11:54 AM Saroj Kasaju <[email protected]>
>>>>> wrote:
>>>>>
>>>>> Again not working. Not functioning properly for a few days.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Fri, May 8, 2026 at 12:40 PM Saroj Kasaju <[email protected]>
>>>>> wrote:
>>>>>
>>>>> Yes, Mr. Garg.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Fri, May 8, 2026 at 4:50 AM J.M. Garg <[email protected]> wrote:
>>>>>
>>>>> I just checked. It seems to be working.
>>>>>
>>>>> With regards,
>>>>> J.M.Garg,
>>>>> https://efloraofindia.com/
>>>>>
>>>>> On Thu, 7 May, 2026, 10:16 am Saroj Kasaju, <[email protected]>
>>>>> wrote:
>>>>>
>>>>> Again the same problem.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Wed, May 6, 2026 at 9:29 PM Saroj Kasaju <[email protected]>
>>>>> wrote:
>>>>>
>>>>> Yes Mr. Garg.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Wed, May 6, 2026 at 8:44 PM J.M. Garg <[email protected]> wrote:
>>>>>
>>>>> I just checked. It is opening.
>>>>>
>>>>> With regards,
>>>>> J.M.Garg,
>>>>> https://efloraofindia.com/
>>>>>
>>>>> On Wed, 6 May, 2026, 2:24 pm Nancy Seby, <[email protected]> wrote:
>>>>>
>>>>> Dear Mr. Kasaju and Mr. Garg,
>>>>>
>>>>> Here's what Claude (AI) says happened. The error is from a proxy
>>>>> server that is placed before our website that failed. Should be a 
>>>>> temporary
>>>>> problem. Can you please check with another device, another browser, or
>>>>> incognito mode? Eitherways, it is good to report the problem to Lady Bird
>>>>> Web Solutions, which Mr. Garg has done already.
>>>>>
>>>>> That's a *SiteLock TrueShield* error page. SiteLock is a security
>>>>> service (a Web Application Firewall + reverse proxy) that sits in front of
>>>>> flowersofindia.net. When you visit the site, your request actually
>>>>> goes to a SiteLock proxy server first, which then fetches the page from 
>>>>> the
>>>>> real origin server and passes it back to you.
>>>>> *What "Error 20" means:* The SiteLock proxy tried to open a TCP
>>>>> connection to the origin web server and didn't get a response in time — so
>>>>> it gave up and showed this page to the visitor. It's specifically a
>>>>> connection-level failure between SiteLock and the origin, not between the
>>>>> visitor and SiteLock.
>>>>> *Why it works for you but not for them:*
>>>>>
>>>>>    - SiteLock has many proxy nodes around the world. Your visitor was
>>>>>    routed through proxy 107.154.231.251; you're almost certainly
>>>>>    being routed through a different one. If that one specific proxy 
>>>>> couldn't
>>>>>    reach the origin (network blip, route flap, brief origin overload), 
>>>>> only
>>>>>    people hitting that node would see the error.
>>>>>    - The IP 27.34.66.197 is in an APNIC-allocated range, so the
>>>>>    visitor is likely somewhere in Asia. Geographic routing means they hit 
>>>>> a
>>>>>    different edge node than you, and possibly a different path to the 
>>>>> origin.
>>>>>    - It's almost always *intermittent*. TCP timeouts are usually
>>>>>    transient — a few seconds or minutes later, the same person often gets
>>>>>    through fine.
>>>>>    - Less commonly, SiteLock's WAF may have flagged that visitor's IP
>>>>>    for some reason (rate limiting, reputation, etc.), though when that 
>>>>> happens
>>>>>    the error is usually phrased as "blocked" rather than a TCP timeout.
>>>>>
>>>>> *What to do:*
>>>>>
>>>>>    1. Try again in a few minutes — it usually resolves on its own.
>>>>>    2. Try a different network (mobile data instead of Wi-Fi, or vice
>>>>>    versa) to get routed through a different proxy node.
>>>>>    3. Clear browser cache or try an incognito window.
>>>>>    4. If it persists for hours specifically for them, their ISP's IP
>>>>>    range may be having trouble reaching that particular SiteLock node — a 
>>>>> VPN
>>>>>    would confirm/work around it.
>>>>>
>>>>>
>>>>> Thank you and warm regards
>>>>> Nancy
>>>>>
>>>>> ------------------------------
>>>>> *From:* Saroj Kasaju <[email protected]>
>>>>> *Sent:* Wednesday, May 06, 2026 13:43
>>>>> *To:* J.M. Garg <[email protected]>
>>>>> *Cc:* Nancy Seby <[email protected]>; efloraindia <
>>>>> [email protected]>
>>>>> *Subject:* Re: Site
>>>>>
>>>>> NO yet functioning .
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Wed, May 6, 2026 at 1:36 PM J.M. Garg <[email protected]> wrote:
>>>>>
>>>>> Hi, Saroj ji,
>>>>> It seems to be working now.
>>>>> Still I have lodged a complaint before this.
>>>>>
>>>>> On Wed, 6 May 2026 at 12:41, Saroj Kasaju <[email protected]>
>>>>> wrote:
>>>>>
>>>>> Hi Nancy,
>>>>>
>>>>> Can you please look into this matter ?
>>>>> It just started.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> With regards,
>>>>> J.M.Garg,
>>>>> https://efloraofindia.com/
>>>>>
>>>>>

-- 
With regards,
J.M.Garg,
https://efloraofindia.com/

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