--- Paul Sander <[EMAIL PROTECTED]> wrote: > The economically rational thing to do is to push the > detection of bugs > earlier into the process (where they're cheaper to > fix), provide > support that's good enough to yield repeat business, > and have the support > center feed back efficiently into development.
Another solution is for the vendor to sell an "elite support" contract that guarantees fixes within a certain time frame. Noel __________________________________________________ Do You Yahoo!? Yahoo! Sports - Coverage of the 2002 Olympic Games http://sports.yahoo.com _______________________________________________ Info-cvs mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/info-cvs
