I had HUGE problems with period attendance locking up at the beginning of the school year. JMC had to do some code re-writing, and it's worked ever since. Of course, I have a NetWare server holding the JMC data and a Mac server running the web piece. That's two strikes, right?
Sarah Sarah M. Freking, District Technology Director Storm Lake Community School District Storm Lake, IA 50588 Phone: 712-732-8100 Fax: 712-732-8101 info-tech@aea8.k12.ia.us writes: >So that's why that message appears every once in a while . . . . I've always >wondered . . . > > >I have had issues where things don't seem to work . . . go down to restart >the cgi (this year) >acgi (in years past). Usually there is a message there is pending attendance >(in the 10,000's). > Once I restart usually everything works smoothly again. My understanding is > it's something that >will be fixed in the web based version, but for now I just periodically >restart. >On Jan 29, 2009, at 1:51 PM, Timothy A. Limbert wrote: > > > >I used to have that problem but an update of the web modules solved that, I >believe. I am using >CGI. > >From: info-tech-ow...@aea8.k12.ia.us [[ mailto:info-tech-ow...@aea8.k12.ia.us >]mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Karl Hehr >Sent: Thursday, January 29, 2009 1:38 PM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: Re: [info-tech] JMC attendance issue > >Not a specific issue that I have seen here, but when ANYONE is in the Period >attendance module >when a teacher submits attendance the module locks up, as in it will no longer >accept attendance >entries. THe teachers get a red "You have pending attendance" message and that >is how I know it is >screwed up. To solve this one I have to restart the JMC.cgi application on my >webserver. Do you >use the CGI or ACGI? Does restarting that take care of the issue? > > >Karl H. Hehr >Technology/Curriculum Director >South Hamilton CSD >[ http://www.s-hamilton.k12.ia.us ]www.s-hamilton.k12.ia.us >515.827.5418 (W) >515.209.9767 (C) >515.827.5368 (F) > > > > > >On Jan 29, 2009, at 12:42 PM, Timothy A. Limbert wrote: > > > >They use the web modules. > >From: [ mailto:info-tech-ow...@aea8.k12.ia.us ]info-tech-ow...@aea8.k12.ia.us >[[ >mailto:info-tech-ow...@aea8.k12.ia.us ]mailto:info-tech-ow...@aea8.k12.ia.us] >On Behalf >OfRichardson,Tony >Sent: Thursday, January 29, 2009 12:41 PM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: RE: [info-tech] JMC attendance issue > >Probably not the same as my issue. Do the teachers use the web to submit >attendance or the >application. > >From: [ mailto:info-tech-ow...@aea8.k12.ia.us ]info-tech-ow...@aea8.k12.ia.us >[[ >mailto:info-tech-ow...@aea8.k12.ia.us ]mailto:info-tech-ow...@aea8.k12.ia.us] >On Behalf Of Timothy >A. Limbert >Sent: Thursday, January 29, 2009 12:36 PM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: RE: [info-tech] JMC attendance issue > >Thanks again, Tony. Yes, were using the District version of the JMC Office >software. I will >check further into the user error possibility, but she knows much more about >the client software >than I do, and Ive watched her carefully. Weird and frustrating. Whats >making her so mad is >that she checks the first-period attendance carefully, so that if any students >are counted absent, >she starts calling right away to make sure theyre not in the ditch somewhere. > Then, when she >finds out that a student WAS gone and she didnt know about it, it really >ticks her off. Again, I >have watched teachers submit their absences, then gone down to the office, >seen that the >secretarys JMC shows that the teacher HAS submitted their attendance, and yet >the kid(s) they >counted absent are NOT shown as absent. Grrrr. > >Continuing to hunt . > >From: [ mailto:info-tech-ow...@aea8.k12.ia.us ]info-tech-ow...@aea8.k12.ia.us >[[ >mailto:info-tech-ow...@aea8.k12.ia.us ]mailto:info-tech-ow...@aea8.k12.ia.us] >On Behalf >OfRichardson,Tony >Sent: Thursday, January 29, 2009 12:29 PM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: RE: [info-tech] JMC attendance issue > >I take from your description that you are on a district version of the >software. We had no issues >with Middle or elementary however we are not yet on a district version so were >talking different >databases in my case. However it was just our High School having issues. Seems >like we dealt with >it for the first couple of years Ive been here and it has been a case of >secretary error. Once we >get them doing it right were fine for the year. > >Dont tell JMC you heard from me because I want to call them with the issue >myself and get their >magic bullet. This time Ill write it down. > >From: [ mailto:info-tech-ow...@aea8.k12.ia.us ]info-tech-ow...@aea8.k12.ia.us >[[ >mailto:info-tech-ow...@aea8.k12.ia.us ]mailto:info-tech-ow...@aea8.k12.ia.us] >On Behalf Of Timothy >A. Limbert >Sent: Thursday, January 29, 2009 11:50 AM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: RE: [info-tech] JMC attendance issue > >Thanks for the reply, Tony. If it helps, the office staff are using Windows >XP, so its the >Windows client accessing a database on a Mac Server. They do not recall >having this trouble last >year, when the database was on the Win2K3 server. Oddly, while our high >school secretary is >screaming bloody murder about the issue, our middle-school secretary (using >the same client and >accessing the same database) claims not to see the issue. > >If you remember how you resolved it, please let me know. Im going to ratchet >up the level of >concern with the JMC folks. > >Thanks! >Tim > >From: [ mailto:info-tech-ow...@aea8.k12.ia.us ]info-tech-ow...@aea8.k12.ia.us >[[ >mailto:info-tech-ow...@aea8.k12.ia.us ]mailto:info-tech-ow...@aea8.k12.ia.us] >On Behalf >OfRichardson,Tony >Sent: Thursday, January 29, 2009 11:14 AM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: RE: [info-tech] JMC attendance issue > >Were on PCs here and we have had that issue and I am trying to remember what >we did about it. It >seems that the secretaries were not doing something correctly in the office >portion of the program >which caused this. I dont know how it works with Apple though. > >From: [ mailto:info-tech-ow...@aea8.k12.ia.us ]info-tech-ow...@aea8.k12.ia.us >[[ >mailto:info-tech-ow...@aea8.k12.ia.us ]mailto:info-tech-ow...@aea8.k12.ia.us] >On Behalf Of Timothy >A. Limbert >Sent: Thursday, January 29, 2009 11:01 AM >To: [ mailto:info-tech@aea8.k12.ia.us ]info-t...@aea8.k12.ia.us >Subject: [info-tech] JMC attendance issue > >Were having an issue with JMC period attendance, where a teacher will send >attendance for a >period, but it doesnt come through to the office properly. The office shows >that the teacher DID >send attendance for that period, but the kids they counted absent dont show >up as absent. Ive >witnessed the problem from both ends, so I know its not user error. It >happens seemingly >randomly, with some teachers attendance coming through fine, and doesnt even >happen consistently >with the same teachers. JMC acknowledges the problem, but claims its a bug >in Mac OS X 10.5 >Server that they cant address. Of course, Apple claims its a JMC software >issue. > >Anybody have any suggestions? > >--- >Timothy A. Limbert >Technology Coordinator >Newell-Fonda CSD >712-272-3324 >--- >iChat/AIM: tlimbert65 >MSN: limbert65 >Twitter: limbert65 >Skype: limbert_65 > > >
