So that's why that message appears every once in a while . . . .
I've always wondered . . .
I have had issues where things don't seem to work . . . go down to
restart the cgi (this year) acgi (in years past). Usually there is a
message there is pending attendance (in the 10,000's). Once I
restart usually everything works smoothly again. My understanding is
it's something that will be fixed in the web based version, but for
now I just periodically restart.
On Jan 29, 2009, at 1:51 PM, Timothy A. Limbert wrote:
I used to have that problem but an update of the web modules solved
that, I believe. I am using CGI.
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf Of Karl Hehr
Sent: Thursday, January 29, 2009 1:38 PM
To: info-tech@aea8.k12.ia.us
Subject: Re: [info-tech] JMC attendance issue
Not a specific issue that I have seen here, but when ANYONE is in
the Period attendance module when a teacher submits attendance the
module locks up, as in it will no longer accept attendance entries.
THe teachers get a red "You have pending attendance" message and
that is how I know it is screwed up. To solve this one I have to
restart the JMC.cgi application on my webserver. Do you use the
CGI or ACGI? Does restarting that take care of the issue?
Karl H. Hehr
Technology/Curriculum Director
South Hamilton CSD
www.s-hamilton.k12.ia.us
515.827.5418 (W)
515.209.9767 (C)
515.827.5368 (F)
On Jan 29, 2009, at 12:42 PM, Timothy A. Limbert wrote:
They use the web modules.
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf OfRichardson,Tony
Sent: Thursday, January 29, 2009 12:41 PM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] JMC attendance issue
Probably not the same as my issue. Do the teachers use the web to
submit attendance or the application.
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf Of Timothy A. Limbert
Sent: Thursday, January 29, 2009 12:36 PM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] JMC attendance issue
Thanks again, Tony. Yes, we’re using the District version of the
JMC Office software. I will check further into the “user error”
possibility, but she knows much more about the client software than
I do, and I’ve watched her carefully. Weird and frustrating.
What’s making her so mad is that she checks the first-period
attendance carefully, so that if any students are counted absent,
she starts calling right away to make sure they’re not in the ditch
somewhere. Then, when she finds out that a student WAS gone and
she didn’t know about it, it really ticks her off. Again, I have
watched teachers submit their absences, then gone down to the
office, seen that the secretary’s JMC shows that the teacher HAS
submitted their attendance, and yet the kid(s) they counted absent
are NOT shown as absent. Grrrr.
Continuing to hunt….
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf OfRichardson,Tony
Sent: Thursday, January 29, 2009 12:29 PM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] JMC attendance issue
I take from your description that you are on a district version of
the software. We had no issues with Middle or elementary however we
are not yet on a district version so were talking different
databases in my case. However it was just our High School having
issues. Seems like we dealt with it for the first couple of years
I’ve been here and it has been a case of secretary error. Once we
get them doing it right were fine for the year.
Don’t tell JMC you heard from me because I want to call them with
the issue myself and get their magic bullet. This time I’ll write
it down.
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf Of Timothy A. Limbert
Sent: Thursday, January 29, 2009 11:50 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] JMC attendance issue
Thanks for the reply, Tony. If it helps, the office staff are
using Windows XP, so it’s the Windows client accessing a database
on a Mac Server. They do not recall having this trouble last year,
when the database was on the Win2K3 server. Oddly, while our high
school secretary is screaming bloody murder about the issue, our
middle-school secretary (using the same client and accessing the
same database) claims not to see the issue.
If you remember how you resolved it, please let me know. I’m going
to ratchet up the level of concern with the JMC folks.
Thanks!
Tim
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf OfRichardson,Tony
Sent: Thursday, January 29, 2009 11:14 AM
To: info-tech@aea8.k12.ia.us
Subject: RE: [info-tech] JMC attendance issue
We’re on PCs here and we have had that issue and I am trying to
remember what we did about it. It seems that the secretaries were
not doing something correctly in the office portion of the program
which caused this. I don’t know how it works with Apple though.
From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-
ow...@aea8.k12.ia.us] On Behalf Of Timothy A. Limbert
Sent: Thursday, January 29, 2009 11:01 AM
To: info-tech@aea8.k12.ia.us
Subject: [info-tech] JMC attendance issue
We’re having an issue with JMC period attendance, where a teacher
will send attendance for a period, but it doesn’t come through to
the office properly. The office shows that the teacher DID send
attendance for that period, but the kids they counted absent don’t
show up as absent. I’ve witnessed the problem from both ends, so I
know it’s not user error. It happens seemingly randomly, with some
teachers’ attendance coming through fine, and doesn’t even happen
consistently with the same teachers. JMC acknowledges the problem,
but claims it’s a bug in Mac OS X 10.5 Server that they can’t
address. Of course, Apple claims it’s a JMC software issue.
Anybody have any suggestions?
---
Timothy A. Limbert
Technology Coordinator
Newell-Fonda CSD
712-272-3324
---
iChat/AIM: tlimbert65
MSN: limbert65
Twitter: limbert65
Skype: limbert_65
