Bingo. We defined the PTR records and the hang went away.

Thanks!

At 06:20 AM 10/19/2004, Howie Hamlin wrote:
I would assume that the clients do not have RDNS records and that the SMTP server has DNS lookup enabled. If that is the case then there is a delay as the server asks the DNS server to resolve the IP. You can turn off DNS resolution in the SMTP server settings.

Regards,

Howie

----- Original Message -----
From: "Stephen Garrett" <[EMAIL PROTECTED]>
To: "inFusion Support List" <[EMAIL PROTECTED]>
Sent: Tuesday, October 19, 2004 12:41 AM
Subject: [iMS] delays in sending emails from clients


>
>
> Howie,
>
> We are experiencing something like 30 second delays when sending emails
> from our POP clients. This happens from Outlook Express and Eudora.
>
> Looking at the SMTP debug logs shows that the transaction only takes a
> couple of seconds. On the client side I see the client waiting on the EHELO
> [?SP?] for the 30 seconds.
> This did not happen with my previous installation of IMS, so I am guessing
> some setting has to be tweaked.
>
> DNS reports that the A and PTR records for the mailserver are in sync and
> make sense.
>
> Since I see no delays in the SMTP debug logs, not sure where to look next?
>
> Thanks!
>
> Steve
>
>
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