I'll put in my vote agreeing with Matt on this one. What we do here, although admittedly more administartion overhead, is each person is listed twice in intermapper. One is their paging account that only gets used on up/down. The second is their e-mail account that accepts down/up/alarm/warning. Although this is not flawless, you can still be alerted on "issues" without being paged every hour.
Maybe a preferences menu that showed possible statuses (link down, no snmp response, unexpected response, etc) and allow you to set their levels. James P. Ashe Systems Analyst 2 ETSU Office of Information Technology [EMAIL PROTECTED] OIT Help Desk - 423.439.4648 -----Original Message----- From: Klouda, Matt [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2003 4:05 PM To: InterMapper Discussion Subject: RE: No SNMP Response = Alarm / Want Down That could become confusing for some. Even though SNMP is used to monitor the equipment, I don't think the device should be up or down. It would be nice if you could pick and choose whether you want it to say down, up or alarmed. As long as the device is reachable from the host NMS, then to me it is not "down". Just in alarm, and has an issue. Just my 2 cents. -----Original Message----- From: Matt Stevens [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2003 1:45 PM To: [EMAIL PROTECTED] Subject: No SNMP Response = Alarm / Want Down So, I have a server I'm monitoring via SNMP. There was a problem with it and as a result it stopped responding to SNMP requests. Currently InterMapper treats this as an Alarm, but does not list the device as down. This sort of goes against the logic used in other probes. For most of the other probes no response to that probe type generates a device down. But the SNMP probes will only alarm as long as that device is still pingable. Seems like this should at least be a preference item; "Treat 'No SNMP Response' as Down." Paging on alarms generates a lot more traffic than paging on down. Hence the request... Does this make sense? Is there another/better way that I'm not thinking of? -- matt ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED] ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED] ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED]
