Hi, I'm new to the list and to Intermapper. I have several years of experience with a couple of the big name high dollar monitoring tools and I'm now trying to get my head around Intermapper. We want to improve the application monitoring and can not find definitive answers to my questions about severity levels.
Our Intermapper is using Nagios probes to monitor an application and want to be able to differentiate between the probe not being able to run the test and the test returning an event. Is there any inherent relationship in Intermapper between the event severity levels? I would expect that up and down would work together and OK, warning, alert and critical would work as a set. I'm hoping that an alarm would clear a critical, a warning would clear an alarm and the OK would clear the warning. In my vision the down would not have any affect on a warning. I also hope that OK and up are unique. In most cases if the test can not be run, I would not consider the application test failed, just unknown. For this reason the application support team does not want to know about the down or the up events. They do want to know about the OK, so they know when an application problem that created the application event has been resolved. Thanks for any enlightenment you can provide a Intermapper novice. Rich White University of Illinois ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [EMAIL PROTECTED]
