I agree with Steve's comments 100%! Tim Huffman Director of Engineering BOB - Business Only Broadband, LLC O (630) 590-6012 C (630) 340-1925 [EMAIL PROTECTED] www.bobbroadband.com > -----Original Message----- > From: [email protected] [mailto:InterMapper- > [EMAIL PROTECTED] On Behalf Of Janice Losgar > Sent: Friday, September 28, 2007 1:43 PM > To: 'InterMapper Discussion' > Subject: RE: [IM-Talk] Notifiers - is there a way to have a group of > staggered notifiers? > > Hi Steve, > > Yes, it is clear and I will need to submit this as an enhancement request > for you. Thank you for the feedback! > > Regards, > > Janice Losgar > Dartware, LLC > > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] On Behalf Of Steven Good > Sent: Friday, September 28, 2007 11:39 AM > To: InterMapper Discussion > Subject: [IM-Talk] Notifiers - is there a way to have a group of staggered > notifiers? > > We are trying to figure out how to use "group" or some other method for > notifiers where we have an escalation path. > > We only want to attach 1 notifier to the device, and have that be a > group if possible. > > > Let say we have these members of the group. > > On-call (page on-call immediately no delay, also the page will continue > every 10 minutes till acknowledged) > > First-escalation (page engineer after a delay of 10 minutes and continue > every 10 minutes till acknowledged) > > Second-escalation (page manager after a delay of 20 minutes and continue > every 10 minutes till acknowledged) > > Third-escalation (page director after a delay of 30 minutes and continue > every 10 minutes till acknowledged) > > > I can put the delay and repeat on the group entry, that is tied to the > device, but unless I attach each notifier to the device directly, I can > not give them separate delays. > > If this can not be done now, could this be a feature request for the > future, that a group notifier would have some type of delay that could > be configured for each entry? > > It boils down to us either attaching 1 notifier to a device, or 4 > notifiers. > > Also we plan on having 2 different groups > > On-hours-page (needs escalation) > Off-hours-page (needs escalation) > Email-only > > The difference is because during "On" office hours, we want the delays > and repeate to be shorter, since we can respond quicker. > > If we can not figure out how to do this, we will have to add one of two > sets of 4 notifiers to a device, and we plan on making email-only the > default. > > Wow - I hope that is clear :) > > Thanks, > > Steve > ____________________________________________________________________ > List archives: > http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ > To unsubscribe: send email to: [EMAIL PROTECTED] > > ____________________________________________________________________ > List archives: > http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ > To unsubscribe: send email to: [EMAIL PROTECTED]
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