Hi,

We are monitoring an SNMP device in front of two aircon units.  When one unit 
is disconnected (for maintenance or whatever reason), the SNMP response for the 
OIDs relating to that unit error with 'generr'.  This isn't a problem, as the 
unit is offline.

The OIDs for the other unit still return values fine, but when the probe gets 
the 'generr' on the failed unit, all values in the probe are set to 0.  This 
causes the probe to alarm because it sees that neither aircon unit is running.  
If I comment out the OIDs for the offline unit, the probe works fine. Obviously 
this isn't a desirable solution going forward.

Is there any way to ignore/pass-over 'generr' and just leave those particular 
variables at 0?

I appreciate the device isn't particularly compliant in any way (we also have 
to use pdutype=get-request) , but we would like to monitor it with intermapper 
if possible.

Thanks in advance,
Ben


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