Excellent, that did the trick. Thanks for that Christopher.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Christopher Sweeney Sent: Saturday, 1 May 2010 12:46 a.m. To: InterMapper Discussion Subject: Re: [IM-Talk] SNMP 'geterr' causing probe to fail On 4/29/10 7:52 PM, Ben Nuttall wrote: > Hi, > > We are monitoring an SNMP device in front of two aircon units. When one unit > is disconnected (for maintenance or whatever reason), the SNMP response for > the OIDs relating to that unit error with 'generr'. This isn't a problem, as > the unit is offline. > > The OIDs for the other unit still return values fine, but when the probe gets > the 'generr' on the failed unit, all values in the probe are set to 0. This > causes the probe to alarm because it sees that neither aircon unit is > running. If I comment out the OIDs for the offline unit, the probe works > fine. Obviously this isn't a desirable solution going forward. > > Is there any way to ignore/pass-over 'generr' and just leave those particular > variables at 0? > > I appreciate the device isn't particularly compliant in any way (we also have > to use pdutype=get-request) , but we would like to monitor it with > intermapper if possible. > I've seen this happen before; I think the solution was to both use the get-request as you're doing and to use maxvars="1" (also in the device properties section). -- Christopher -- ================================= Christopher L. Sweeney Director of Software Development Dartware, LLC +1 603 643-9600 x104 http://dartware.com/ ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [email protected] ---- Unison uses e-mail as a fast and relatively informal means of communication. The information transmitted in this e-mail is intended only for the person or entity to which it is addressed, and may contain confidential and/or privileged material. If in doubt as to the official status of a message, or if you want formal confirmation, please ask the sender. We are not responsible for any changes made to a message and/or any attachments after sending. If you have received this in error please contact the sender and delete the material. ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [email protected]
