Martin (or anyone monitoring Mitel phone systems), We also have a Mitel phone system which I'm still looking for a reliable way to monitor and show useful information. If you have the time and are willing, I'd very much like to talk to you more about whatever you may be doing with InterMapper to monitor your Mitel equipment.
Here's a little more information about our stuff. Our Mitel system is a hybrid work in progress. We started with the SX2000 system distributed around the campus and began migrating to Mitel VoIP 5 years ago. The current equipment includes a few 3300 VoIP switches serving about 500 Mitel IP phones with a gateway to connect to SX2000's still located in 7 buildings which serve older digital handsets. The IP phone models include older 5000 series using the proprietary Mitel protocol, and newer 5200 and 5300 models which use SIP. We have a few Navigators as well as a few other brands of SIP phones, such as PolyCom, we acquired for testing. Sadly, we don't have direct access to any support information from Mitel because we contract a third party to install and service the system. We do have full administrative access to the system, but our vendor doesn't have any information for us about how we might be able to monitor it externally and will not help with this or provide any documentation. So far in InterMapper, I can only ping any of the phones and certainly need help from you with monitoring the dynamic nature of non-static DHCP phones. I have been able to turn on basic SNMP in the 3300's but I am only using the regular SNMP traffic probe. I'd love to pull more information from ALL the Mitel gear if it is possible. If anyone knows how or have already created custom probes, we'd be very grateful to you for sharing. Thanks, Randy Millsop Network Administrator San Joaquin Delta College ----- Original Message ----- From: "Martin Durand" <[email protected]> To: "InterMapper Discussion" <[email protected]> Sent: Thursday, January 27, 2011 11:03:26 AM Subject: Re: [IM-Talk] Re: Best way to monitor devices with dynamic IP's? Salut Mike, I you have some sort of server/secure workstation running at each location, adding the dhcp snooping script "load" on one of them would be easy, sending the result back to your InterMapper server for the actual probing. If you know the MAC addresses, you could do an ARP lookup but, like our dhcp trick, you'd need to run it at each location. Again, I have no knowledge of the Cisco way of doing things but... Mitel IP phones log-in their primary IP PBX so I could get the MAC/IP addresses from the PBX but it would be a couple order of magnitude harder than with dhcp and I would have to do it for each PBX. Le 11-01-27 10:53, MDBeckett a écrit : > Salut Martin! > > Thanks for the idea. With our phone system spread out over 50 sites, that'd > be a little more involved a solution than I'd like, but it's a much better > option than nothing! > > I take it there's no way to monitor MAC address presence on the network > without SNMP? Ideally we'd just do that, but Cisco phones don't support > SNMP... and there might be too much overhead in that approach in any case. > > Many thanks, > Mike Beckett > > > -------------------- m2f -------------------- > > Read this topic online here: > http://forums.dartware.com/viewtopic.php?p=3111#3111 > > > > > > ____________________________________________________________________ > List archives: > http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ > To unsubscribe: send email to: [email protected] > > -- _____________________________________________________________________ Martin Durand, coordonnateur Service de l'infrastructure technologique Cégep de Sainte-Foy http://www.cegep-ste-foy.qc.ca 2410, chemin Sainte-Foy Voix : +1-418-659-6600 #4275 Québec, QC, Canada, G1V 1T3 Fax : +1-418-659-4563 ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [email protected] ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [email protected]
