Changing the registry key for NAT cleared up the gray with ? problem on
remote ( they were using a dsl router that was performing NAT) but still
have problem if remote client starts the conversation. If I initiate the
conversation from within the firewall to an outside client everything works
great. But if the outside client initiates the conversation then their
traffic is not echoed back to them, nor can I reach them with a reply. I,
however, can see their traffic on my screen.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Denny
Figuerres
Sent: Tuesday, February 11, 2003 3:14 PM
To: [EMAIL PROTECTED]
Subject: RE: [IpswitchIM_Forum] IM Problems outside of firewall


Just tried to chat with a remote user.... Grrrr......

Looking like it's time to put this back in "Beta" till you fix the firewall
problems dear ipswitch.com


=============================================
Denny Figuerres
[EMAIL PROTECTED]


 -----Original Message-----
From:   [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]  On Behalf Of Attila
Balogh
Sent:   Monday, February 10, 2003 11:08 PM
To:     '[EMAIL PROTECTED]'
Subject:        RE: [IpswitchIM_Forum] IM Problems outside of firewall

We have exactly the same problem here.


> -----Original Message-----
> From: Feind, Adam [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, February 11, 2003 5:20 AM
> To: [EMAIL PROTECTED]
> Subject: [IpswitchIM_Forum] IM Problems outside of firewall
>
>
> Here is a strange one for IM:
>
> I am using IM internally with a private address.  I have NAT
> running on
> a firewall and have an external client.  The client can sign in just
> fine.  The users in their personal contacts are grey with a question
> mark.  The users in the groups I have created show up correctly with a
> smiley face if they are logged on.  If I attempt to chat from the
> outside to a user that is configured in a public contact and shows
> online, they get the message but they cannot reply to me.  If I close
> that message box and let them initiate a chat to me (I show up as
> online), then we can talk.


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