Our setup here, purchased version and only 2 clients, was to open tcp ports 5177 and 5178 for both in and out at the server's firewall and at the clients firewall. Would would make the product easier to implement would be a proxy option on the client side software. Most of our remote clients don't have a clue, nor should they, on how to configure routers of various types. As stated before and I'll lay money on it two to one.. MOST PEOPLE use a NAT of one form or another for internet access. It works but the product is still buggy for us to implement at this time.
~Rick ----- Original Message ----- From: "Denny Figuerres" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, February 11, 2003 2:13 PM - SATCOM Subject: RE: [IpswitchIM_Forum] IM Problems outside of firewall > Just tried to chat with a remote user.... Grrrr...... > > Looking like it's time to put this back in "Beta" till you fix the firewall > problems dear ipswitch.com > > > ============================================= > Denny Figuerres > [EMAIL PROTECTED] > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of Attila > Balogh > Sent: Monday, February 10, 2003 11:08 PM > To: '[EMAIL PROTECTED]' > Subject: RE: [IpswitchIM_Forum] IM Problems outside of firewall > > We have exactly the same problem here. > > > > -----Original Message----- > > From: Feind, Adam [mailto:[EMAIL PROTECTED]] > > Sent: Tuesday, February 11, 2003 5:20 AM > > To: [EMAIL PROTECTED] > > Subject: [IpswitchIM_Forum] IM Problems outside of firewall > > > > > > Here is a strange one for IM: > > > > I am using IM internally with a private address. I have NAT > > running on > > a firewall and have an external client. The client can sign in just > > fine. The users in their personal contacts are grey with a question > > mark. The users in the groups I have created show up correctly with a > > smiley face if they are logged on. If I attempt to chat from the > > outside to a user that is configured in a public contact and shows > > online, they get the message but they cannot reply to me. If I close > > that message box and let them initiate a chat to me (I show up as > > online), then we can talk. > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: > http://www.ipswitch.com/support/Instant_Messenger/index.asp > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp > ___________________________________________________________________ > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. > > ___________________________________________________________________ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp
