RE: Download XPress Problem

[Lecompte, Johanne L]

Title: RE: Download XPress Problem

I am experiencing the same problem with the Xpress 4.3 release this week. I downloaded the update as I did for the Xpress 4.2 and placed the file in the same location. When I initialized the 4.3 update (in the same manner as 4.2) the program doesn't see the 4.3 update.....only 4.2.

Could it be the format or the process used to compress the updates??????

-----Original Message-----
From: Wilkerson, John W. - Contractor [mailto:[EMAIL PROTECTED]]
Sent: April 24, 2002 7:24 PM
To: Sinao; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: Download XPress Problem

Okay this might be the fix you are looking for...
First go to where you installed RealSecure and look for a folder called "Updates".  If you don't have a folder in the RealSecure/ISS directory called "Updates", then do a find on your hard drive for "*.xpu".  If you are wanting to download, for example, the 4.2 xpu, and you find it on your hard drive, delete it.  After deleting it, you should be able to download. 

From my experience, it looks like RealSecure sometimes sticks a READ ONLY version in a folder (usually called Updates) and that folder is where RealSecure places the new xpu's and expands them...only it can't because there is already one there and it is read only.

Let me know if that fixes it.

John W.
RCERT-K

-----Original Message-----
From: Sinao [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 24, 2002 11:16 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: Download XPress Problem

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Hi Jim, you are ok, I saw this with anothers PCs, but the actuall problem is
other, I can't dowload the file.
thanks
Ricardo.
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, April 22, 2002 4:06 PM
Subject: Re: Download XPress Problem

| Ricardo
|
| This may or may not be pertinent.
|
| I had a problem when I needed to download an .xpu  and sneaker net it to
an isolated box.  The file was not being saved with the correct extension.
When I attempted to download and save the .xpu file, it opened a .zip window
for the destination.  When the file arrived, it was named
"filename.xpu.zip".  Seems like I had to rename it without the .zip
extension and was able to use it.
| Jim McFarlen
| -----------------------------------
| ----------------------------------
|
| Hi, thanks for the your tips, but don't  work, and the problem persist.
| Bye
| Ricardo.
|
| ----- Original Message -----
| From: "vico gav" <[EMAIL PROTECTED]>
| To: "Sinao" <[EMAIL PROTECTED]>
| Sent: Saturday, April 13, 2002 12:42 AM
| Subject: Re: Download XPress Problem
|
| | Hi,
| |
| | Did you try to download....?
|
|
|