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https://issues.apache.org/jira/browse/CLOUDSTACK-1868?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13622585#comment-13622585
 ] 

Francois Gaudreault commented on CLOUDSTACK-1868:
-------------------------------------------------

Looking at the logs today, I saw a stacktrace, VmwareResource.java line 4601.

ERROR [vmware.resource.VmwareResource] (DirectAgent-424:yul01vi13.ops.dot) 
Unable to execute GetVmStatsCommand due to : Exception: 
java.lang.NullPointerException

Message: null

 

java.lang.NullPointerException

        at 
com.cloud.hypervisor.vmware.resource.VmwareResource.getVmStats(VmwareResource.java:4601)

        at 
com.cloud.hypervisor.vmware.resource.VmwareResource.execute(VmwareResource.java:2741)

        at 
com.cloud.hypervisor.vmware.resource.VmwareResource.executeRequest(VmwareResource.java:355)

        at 
com.cloud.agent.manager.DirectAgentAttache$Task.run(DirectAgentAttache.java:186)

        at 
java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)

        at java.util.concurrent.FutureTask.run(FutureTask.java:166)

        at 
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:165)

        at 
java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:266)

        at 
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)

        at 
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

        at java.lang.Thread.run(Thread.java:679)

WARN  [cloud.vm.UserVmManagerImpl] (StatsCollector-3:) Unable to obtain VM 
statistics.

ERROR [vmware.resource.VmwareResource] (DirectAgent-388:yul01vi12.ops.dot) 
Unable to execute GetVmStatsCommand due to : Exception: 
java.lang.NullPointerException

Message: null

Let me enable TRACE, and see if we get something else.
                
> GetVmStatsCommand throws NullPointerException with VMWare
> ---------------------------------------------------------
>
>                 Key: CLOUDSTACK-1868
>                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-1868
>             Project: CloudStack
>          Issue Type: Bug
>      Security Level: Public(Anyone can view this level - this is the 
> default.) 
>    Affects Versions: 4.1.0
>            Reporter: Francois Gaudreault
>            Assignee: Sateesh Chodapuneedi
>            Priority: Critical
>             Fix For: 4.1.0
>
>
> We see bunch of these in the log files of CloudStack.  Looks like the 
> GetVmStatsCommand crash with a Null pointer exception. We don't think it's 
> permission related since our CS user on vSphere can see all performance and 
> VM statistics using the vSphere client.
> INFO  [agent.manager.AgentManagerImpl] (AgentTaskPool-6:) Agent is determined 
> to be up and running
> ERROR [vmware.resource.VmwareResource] (DirectAgent-383:yul01vi13.ops.dot) 
> Unable to execute GetVmStatsCommand due to : Exception: 
> java.lang.NullPointerException
> Message: null
> java.lang.NullPointerException
> WARN  [cloud.vm.UserVmManagerImpl] (StatsCollector-2:) Unable to obtain VM 
> statistics.
> ERROR [vmware.resource.VmwareResource] (DirectAgent-67:yul01vi12.ops.dot) 
> Unable to execute GetVmStatsCommand due to : Exception: 
> java.lang.NullPointerException
> Message: null
> java.lang.NullPointerException
> WARN  [cloud.vm.UserVmManagerImpl] (StatsCollector-2:) Unable to obtain VM 
> statistics.

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