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http://www.openoffice.org/issues/show_bug.cgi?id=107199
                 Issue #|107199
                 Summary|contact address for mirror/distribution issues needed
               Component|distribution
                 Version|current
                Platform|All
                     URL|
              OS/Version|All
                  Status|NEW
       Status whiteboard|
                Keywords|
              Resolution|
              Issue type|ENHANCEMENT
                Priority|P3
            Subcomponent|www
             Assigned to|iss...@distribution
             Reported by|poeml





------- Additional comments from [email protected] Wed Nov 25 11:38:57 +0000 
2009 -------
Hi,

there is no email contact address where users or mirror admins can reach us 
with regards to mirror issues.

There is this issue tracker, and there is a mirror mailing list, but both incur 
a hurdle for users that decreases the 
likelihood that we are notified of problems.

IMO, there should be an email address where we (the infrastructure admins) can 
be reached easily. We can 
publish that address on the mirror list pages and elsewhere. At the same time, 
the address would be useful to 
be put into Cc when communicating with mirror admins.

There is a little bit of overlap with the mirr...@distribution... mailing list, 
but since the latter requires a 
subscription, it can't be used 
- as first contact address
- for confidential issues
- issues that would be nothing than "noise" for the mass of people
- by users to notify us of download issues (in the spirit of a webmaster@ 
catchall address)

Risk: we should still encourage (require!) people to subscribe to the 
mirr...@distribution... mailing list. 

What do you think?

Thanks

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