Here with I am attaching the PDF file in question.
I have again checked out the Acrobat reader version and the Help-About box
says 5.0.1.
I am sure I have the latest driver for the printer.



Regards,
Ramana.JV. 

-----Original Message-----
From: Leonard Rosenthol [mailto:[EMAIL PROTECTED] 
Sent: Monday, July 21, 2003 9:31 AM
To: Jaladurgam, Ramana; 'Matt Tencati'
Cc: '[EMAIL PROTECTED]';
[EMAIL PROTECTED]
Subject: RE: [iText-questions] Printing problem


At 09:06 AM 7/21/2003 -0500, Jaladurgam, Ramana wrote:

>What type of printer?
>  HP PCL printer
>What OS platform?
>  Windows 2000 Professional
>What program are you printing the PDF from?
>  Acrobat Reader 5.0

         Is that really 5.0, and not 5.0.5 or 5.1?  If so, that's probably 
the problem.

         Also make sure that you have the latest version of the driver for 
your printer.

         Using older versions of software is always a good cause for
failure...


Leonard

---------------------------------------------------------------------------
Leonard Rosenthol                            <mailto:[EMAIL PROTECTED]>
Chief Technical Officer                      <http://www.pdfsages.com>
PDF Sages, Inc.                              215-629-3700 (voice)


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