Mike Marchywka wrote:
> LOL, if you were going to answer like that you could have
> at least included the rest of my post blaming either
> ignorant or secretive users, not particularly Adobe,
> and even giving them something approaching "praise."
> Although, if you want me to elaborate...

I'm sorry, but it's just that I'm getting more and more frustrated by 
people sending me question personally instead of through this list.

One example I've found in my INBOX half an hour ago: "Did you ever find 
a fix for this problem?  If so can you please share it?  We scan .pdf’s 
from a HP MFP to e-mail and when the file reaches the 2mb thresh hold we 
are seeing this error and it cuts off a partial page of the scan on page 
1 or page 2."

And that's it. No further explanation about the error; no example, 
nothing. It's probably somebody who has received an answer from me in 
the past, assuming I remember her original question, or she thinks that 
she is the only one sending me questions.

I sometimes feel like people take it for granted that their questions 
are answered. They see me as a machine; they don't know that my son who 
has been treated for bone cancer last year, almost got radio therapy by 
mistake at the hospital yesterday instead of a CT Thorax scan (which is 
part of the check-up every 6 weeks). "Oops, somebody made a mistake."

Those are REAL problems. But some people find it necessary to act as if 
their problem need more attention. They invade my personal inbox, and if 
I refer them to the mailing list, they keep on nagging and nagging and 
nagging.

Tomorrow I'll hate myself for hitting the submit button, but right now, 
I need to get this out of my system. People who only see what is going 
on on the list sometimes call me names because of my reactions, but they 
have no idea of what is happening behind the scenes.
-- 
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