This subject is not my expertise, so I just now picked up on it.

This is something that you should understand William:

You are not just talking to Bruno, Leonard, and Paolo, you are talking to THOUSANDS of iText developers who listen in on this list.

We all view this free list as a "give a penny, get a penny" format. We ask a question when we have one and give an answer when
we see a question that we have experience with.

Simple rules:

Be nice.
Respect others time.
Be specific
Understand that this is the FREE list.

iText is Bruno's baby and he will always try to go the extra mile for you, but the rest of us are just going to ignore you and you will
lose a HUGE body of expertise with iText to answer your questions.

Sincerely,

-Bill Ensley
www.bearprinting.com

Loyal iText developer since 2001.



On 8/9/2011 11:03 AM, John Renfrew wrote:
William

As a fellow Brit please stop acting like a dick

Yes, Bruno can appear irascible but if you spent a small amount of time watching the list first you would work out just how much really valuable learning and code interchange happens, there is a great example only today of someone extending the codebase.

If you want to ask in a forum atmosphere then go over to stack overflow, or look first at the responses to people that turn up here either with URGENT as the post title or with badly formed questions that frankly appear to be a thinly veiled request for someone to shortcut real learning of what,if you take the time to read the ISO standard, is a SERIOUSLY complex piece of software engineering.

Just because one set of rules you seem to like applies somewhere else is in NO way an indicator that they either apply, or even should apply here. There are many different kinds of free, and not all free things, in fact, are.

Having Bruno, Leonard, Paolo and others respond in a helpful way to precise questions has significantly helped my expertise in the last 12 months and behaving like a petulant child makes me quite angry on their behalf.
Please calm down and watch for a while



Sent while on the move

Begin forwarded message:

*From:* "William Bell" <[email protected] <mailto:[email protected]>>
*Date:* 9 August 2011 16:01:41 GMT+01:00
*To:* <[email protected] <mailto:[email protected]>>
*Cc:* [email protected] <mailto:[email protected]> *Subject:* *[iText-questions] FW: Retrieving settings from PDF files using iText* *Reply-To:* Post all your questions about iText here <[email protected] <mailto:[email protected]>>

And yes - that is my telephone you just called - but just remember I now have yours!

Kind regards

*William *

*William Bell *

*T*: +44 7795 463646

*E*: [email protected] <mailto:[email protected]>

*From:*William Bell [mailto:[email protected]]
*Sent:* 09 August 2011 15:57
*To:* '[email protected] <mailto:[email protected]>'
*Cc:* '[email protected] <mailto:[email protected]>'
*Subject:* RE: Retrieving settings from PDF files using iText

No we don't have a licence and frankly I now have now no intentions of buying one!

In over 15 years in the IT industry I have never come across someone who is so unhelpful and so dam right rude - you don't deserve people's support for your work.

If you would care to read the email you will see that 80%+ is just code - surely someone of your magnificence is not fazed by a little snippet of code? It would take you all of about 1 minute to read it - surely you're not that desperate for money?

We've supported you by buying the book. We've listened to you and gone away and learnt. And yet you still receive our request for help with utter arrogance.

A lady today enquired on how friendly this list was and your reply was as sweet as roses - but don't worry, I've made sure she sees the 'real' you.

I'm a great believer in what goes around comes around - and for sure, you'll fall short one day and I just hope the person who you turn to for help is rude and as unhelpful as you.

*From:*1T3XT BVBA [mailto:[email protected]] <mailto:[mailto:[email protected]]>
*Sent:* 09 August 2011 15:37
*To:* William Bell
*Subject:* Re: Retrieving settings from PDF files using iText

On 9/08/2011 16:23, William Bell wrote:

Perhaps you could explain what is going on here and what the code should look like?

I'm sorry, but your mail is too long for me to spend time on, unless you give me your corporate address so that I can send you an invoice for my time. Also you write that this project is part of a larger work, do you have a license for your use of iText?

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_______________________________________________
iText-questions mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/itext-questions

iText(R) is a registered trademark of 1T3XT BVBA.
Many questions posted to this list can (and will) be answered with a reference 
to the iText book: http://www.itextpdf.com/book/
Please check the keywords list before you ask for examples: 
http://itextpdf.com/themes/keywords.php
------------------------------------------------------------------------------
uberSVN's rich system and user administration capabilities and model 
configuration take the hassle out of deploying and managing Subversion and 
the tools developers use with it. Learn more about uberSVN and get a free 
download at:  http://p.sf.net/sfu/wandisco-dev2dev
_______________________________________________
iText-questions mailing list
[email protected]
https://lists.sourceforge.net/lists/listinfo/itext-questions

iText(R) is a registered trademark of 1T3XT BVBA.
Many questions posted to this list can (and will) be answered with a reference 
to the iText book: http://www.itextpdf.com/book/
Please check the keywords list before you ask for examples: 
http://itextpdf.com/themes/keywords.php

Reply via email to