Is there some kind of workaround I can put in place while support looks at my
ticket? Is there a way for me to tell the PDFSmartCopy to leave images alone
and instead just cache the fonts? The reason I used PDFSmartCopy was because I
had duplicate fonts in the PDF resulting in a bloated PDF.
Or is there an alternative to PDFSmartCopy? Some other class that will help
remove the duplicate fonts?
Deepa Komathukattil
IT Application Dev Lead
Kemper Services Group
12926 Gran Bay Parkway West, Jacksonville, FL 32258
904.994.9741
dkomathukat...@kemper.com
kemper.com<http://kemper.com>
From: iText Software [mailto:i...@1t3xt.info]
Sent: Friday, May 31, 2013 10:17 AM
To: Post all your questions about iText here; Komathukattil, Deepa
Subject: Re: [iText-questions] Insufficient data for an image error using
PDFSmartCopy
On Fri, 31 May 2013 16:09:16 +0200, Komathukattil, Deepa
<dkomathukat...@kemper.com<mailto:dkomathukat...@kemper.com>> wrote:
Did the code and the sample PDF help? Were you able to recreate the problem?
I don't know. I made a support ticket in the internal support system at iText
Software and I attached your PDFs to that ticket.
However: I marked the ticket as "not an iText customer", so it doesn't have any
priority.
There is no ETA on tickets that don't have priority. Only customers can mark a
ticket as a "blocker".
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