Hey folks,
I read the doc (http://doc.otrs.org/itsm/1.3/en/html/) and, well, it
really does not seem to have any information on getting started in
configuring this beast.
Where do I look? Best practices? Step-by-step "do this", "do that"?
Anything?
thanks,
-Alan
--
“Don't eat anything you've ever seen advertised on TV”
- Michael Pollan, author of "In Defense of Food"
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