Thank you very much for the info.

Daniel.

From: [email protected]
To: [email protected]
Date: Tue, 7 Apr 2015 10:43:15 +0100
Subject: Re: [itsm] Emails and customer users

Hi, Please add the configuration on the attached file. I have installed the 
last version 4.0.7., please make sure if this configuration is compatible with 
your ORTS version.  After that, reload your OTRS service.  Marco De: 
[email protected] [mailto:[email protected]] Em nome de Daniel 
D'Agostino
Enviada: segunda-feira, 6 de Abril de 2015 17:56
Para: OTRS
Assunto: Re: [itsm] Emails and customer users Marco, hi.

I tried to find the line you told me, but i couldnt find it.

Please send me the right sintay to add the line.

Thanks.
Daniel.

From: [email protected]
To: [email protected]
Date: Thu, 2 Apr 2015 10:24:12 +0100
Subject: Re: [itsm] Emails and customer usersHi, Yes, it’s possible.  You need 
to change your configuration, change the value of CustomerUserEmailUniqCheck to 
0 in Config.pm file.  Example :         CustomerUserEmailUniqCheck         => 
0, Marco  De: [email protected] [mailto:[email protected]] Em nome de 
Daniel D'Agostino
Enviada: quarta-feira, 1 de Abril de 2015 21:44
Para: OTRS
Assunto: [itsm] Emails and customer users Hi,

I am using the OTRS version 3.3.9.

I create a customer user and I assign him an email address.
Later, I create another customer users with the same email address from the 
previous customer, but OTRS does not allow to assign that address to two 
customers.

¿Is there any way to enable that?

Thank you in advance.
Daniel.
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