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WHEN YOU POST, include all relevant version numbers, log files,
and configuration files.  Don't make us guess your problem!!!
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on 7/4/2000 6:56 PM, "Jason Tan" <[EMAIL PROTECTED]> wrote:

> Hey I read the archives(well about 40 pages of them so far - you
> cenrrtainly dont get 10 of these a week, at lest not int he last few
> weeks) and even found a reference to what might have been my problem, here
> it is:

> A recrusive non help.

so then keep reading...

> I am not one of these peopel who sees help from mailing lists as a god
> given right, but surely if the problem is that common, then a post in the
> faq on its causes and solutions would be in order, and perhpas in the
> install docs, if any of the developer team are reading this.

In case you missed it, I am on the developer team. There is about 3-4 notes
on this in the FAQ as well as in the INSTALL document. You are simply not
following directions. I just added yet another one to the FAQ and made it
BOLD. Maybe now you won't miss it.

> Conversly I do believe that if you want to turn people away from open
> source software, this is one of the best ways of doing, by being
> deliberately no helpful ( which is how it appears to me), even though it
> appears you know the answer.

It has nothing to do with OSS software. It has to do with people simply
being overloaded to answer the same questions over and over and over again.
You try doing it for three + years. It gets old real quick.

> I would be happy to do it(write some docs to include in the distro and
> post to the FAQ), if i knew what the solution was.

As I said, read the archives.

> Referring people to an unsearchable archive, where you find references
> back to the same unsearchable archive is not helpful.

The archives are plenty searchable. There is a link from the mailing list
page where you signed up as well as plenty of search engines that would have
shown you the locations of the archives of this list. You also managed to
somehow miss that.

> Would it really hurt to actually offer some useful advice or to simplhy
> not reply?

If I don't reply, then you will think that OSS software doesn't have any
support. It is a stupid catch-22 we are all in.

So, here is a plain as day answer to your little problem...

<http://locus.apache.org/jyve-faq/Turbine/screen/DisplayQuestionAnswer/actio
n/SetAll/project_id/1/faq_id/1/topic_id/1/question_id/723>

Also, as you can see in the footer of this email, I added a link for you.
Happy now?

-jon



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