I would suspect that you may have to do a complete restore using the recovery disks that came with the computer.
Andy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jyrki Voutilainen Sent: Friday, October 05, 2007 1:34 AM To: JAWS-Users-List@jaws-users.com Cc: Lauri Hallikainen Subject: [JAWS-Users] Asus Laptop and Video Intercept Manager ** A copy of this message will be sent to the person involved. ** Hello everybody! As a very new member of this list I would ask you sincerely what to do in a case as follows: A friend of mine purchased an Asus laptop after finding HP bad because the lack of the On/Off button for the touch pad, which has been on earlier HP models. I told him that despite the possibility to turn the touch pad on and off from the control panel, the opportunity to do this from a physical button also is quite important particularly for a blind user like him and myself. So far so good, but the JAWS installation caused *serious* problems after restarting, or trying to restart the system: it caused a video intercept incompatibility message and a "blue screen" situation, and because of loss of any sighted assistance at the moment I worsened the situation by retrying to start the system over again. And now, very recently before the writing moment of that message, it became clear to me what caused the total crash of the system, which could probably have been avoided if I'd had sighted assistance at the *critical* moment, not afterwords. As a "first aid" method I asked my friend to contact mr. Ville Lamminen, who is working for the Finnish local dealer for JAWS at http://www.aviris.fi/, and as a "second aid method" I'll send this mail to that list, because I've *never* been in a situation like that particular one before. My question after the description above is simply: Should a compability problem with the display adapter cause a situation like this? Shouldn't the system start anyway, and shouldn't JAWS still be able to speak and inform about the compatibility problem? Yours sincerely, -- Jyrki Voutilainen mailto:[EMAIL PROTECTED] Skype ID: jvoutila Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/jaws-users-list@jaws-users.com To post to this group, send email to jaws-users-list@jaws-users.com To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]