Hi Kimsan, Since I don't use Outlook this is just a suggestion on something to try. While in Outlook open quick settings, Insert / Jaws key, + v, & arrow down to, General Mail Settings. This is what I have in my Outllook Express quick settings under General Mail Settings.
General Mail Settings Message Header Field With Message Announcement Web frames and Link Count Announcement Messages automatically read Try unchecking the 1st 2 of these 3 checkboxes, & press enter to save your changes & close. If this doesn't help, then try checking them 1 at a time to see if playing with any of these settings helps. Take care. Mike Sent from my, iBarstool. ----- Original Message ----- From: Kimsan To: jaws-users-list@jaws-users.com Sent: Wednesday, February 08, 2017 10:36 AM Subject: [JAWS-Users] starting from the top Hi, Each time I open my email to read it, the email starts at the bottom. My touchpad is turned off, so that iliminates me bumping something. How can I have it read from the top. I'm using outlook 2016, jaws 17 latest version. Respectfully, Kimsan Song kimsans...@icloud.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/