I also use the Control+Home to deal with this problem. Annette
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of LeDon Sent: Wednesday, February 08, 2017 7:03 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] starting from the top I will tell you what I do. Sometimes when I open an email, it will start reading from the bottom or sometimes the top, or sometimes, some other place in the email. So I just get into the habit of pressing, ctrl, and the home key. That takes me to the top of the email. Maybe others will have a better fix. But that is the way I solved the problem, for me. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kimsan Sent: Wednesday, February 08, 2017 12:37 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] starting from the top Hi, Each time I open my email to read it, the email starts at the bottom. My touchpad is turned off, so that iliminates me bumping something. How can I have it read from the top. I'm using outlook 2016, jaws 17 latest version. Respectfully, Kimsan Song kimsans...@icloud.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/