Hi Subash,
My external keyboard works perfectly all the time except when I use the
control & shift key combination with any other key to perform some action.
I don't use the laptop keyboard but I will experiment with it to see if I
can create the same occurance and get back with you.
Marvin
-----Original Message-----
From: Subash
Sent: Thursday, April 13, 2017 11:47 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] A Weird Issue.
Hi Marvin, does your keyboard work well when your laptop boots up?
Also, if you use the keys on your laptop, does it work the same as the
external keyboard or it works like it should?
-----Original Message-----
From: Marvin Atkins
Sent: Thursday, April 13, 2017 11:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] A Weird Issue.
Subash,
My external keyboard has been doing this stuff ever since it's been
connected to a Dell laptop using Win 8.1 and now Win 10 64 bit, version 1607
with JAWS latest build.
My keyboard does this whenever I perform an action that requires a
combination of the control & shift keys together, i.e. like ctrl+shift+end
to select a section of text. The keyboard immeadiately starts to do the same
thing you described. I found a work around which is I hit the control and
shift keys again and it restores the keyboard back to normal operation. I
have yet to figure out why the keyboard does this. I can't remember for
sure, and I will test it again, but I don't recall the keyboard doing this
when using NVDA. I now just try to find work arounds when having to use the
control & shift key combinations. The keyboard doesn't do this weird stuff
any other time.
If you get a definite answer, I would love to hear it as well.
Marvin
-----Original Message-----
From: Subash
Sent: Thursday, April 13, 2017 10:31 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] A Weird Issue.
Hi listers, I am experiencing a strange issue windows 8.1 64 JAWS 16.
When the computer boots up, everything works fine, but after it runs for
awhile (an hour aprox), some of the rightside keys start behaving weird.
E.g, the right alt key gets stuck to the control, so if I try to perform an
action with that key, it activates the ctrl +alt function.
The comma (,) and period (.) and question (?) and apostrophy (‘) along with
some of the other keys JAWS says some strange symbols I have no idea what
they are.
This happens in browsers, notepad, ms word and the regular windows apps.
I checked the keyboard settings and haven’t noticed anything out of the
ordinary, and as I said, when the computer boots everything works fine.
Any ideas?
Thanks.
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