Yes, Flor, I went through the task manager and stopped all Google and Chrome programs running. The solution, as you guessed, turns out to have been one of my applications, LogMeIn. Why this should be so is beyond me. I finally called on my tech consultant who figured it out after half an hour of expert messing around. Google Chrome is now ready to go.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Flor Lynch Sent: Sunday, May 14, 2017 4:22 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Google Chrome, can't install; Revo Uninstaller Adrian, Have you checked in Task Manager, to see if there are any Chrome.exe or Chrome anything running? and then End Process? It's also possible that the problem has nothing at all to do with Google Chrome, which is just a manifestation of it. Have you had difficulty uninstalling any other programs? (I'm thinking of this Windows XP error message you got.) -----Original Message----- From: Adrian Spratt Sent: Sunday, May 14, 2017 8:42 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Google Chrome, can't install; Revo Uninstaller Update. Although I have Windows 7, Chrome is saying: This computer will no longer receive Chrome updates because Windows XP and Windows Vista are no longer supported Apparently, not only won't it receive updates; it won't even install. So, now the question is how to persuade Google that my system is Windows 7? I'm getting nowhere with this query on Google. -----Original Message----- >From: Adrian Spratt Sent: Sunday, May 14, 2017 3:27 PM To: 'jaws-users-list@jaws-users.com' Subject: RE: [JAWS-Users] Google Chrome, can't install; Revo Uninstaller Mike, As always, a thoughtful post. I uninstalled the current version of Revo and downloaded 1.9 from your Dropbox link. As you say, with first-letter navigation, the programs list is navigable. Unfortunately, Revo doesn't find either Chrome or Google. I thought of tricking it by reinstalling Chrome, but that's the point right now: I can't! Now that I've followed your instructions, I'll feel comfortable using Revo in the future. But now, I have to ask the list again: Any ideas? Meanwhile, back to Google search. At least I can't uninstall it. -----Original Message----- >From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] >On Behalf Of Mike B. Sent: Sunday, May 14, 2017 2:12 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Google Chrome, can't install; Revo Uninstaller Hi Adrian, Below is a Dropbox link for the last accessible version of Revo, & some steps are below that. Read the steps first, & if you run into problems you can call me. https://www.dropbox.com/s/p3t4xb1oeu2kwih/Revo%20setup%20Version%201.95.zip?dl=1 It probably isn't the most intuitive program ever made, but in a normal situation it's like a wizzard process. 1. find the program you want to uninstall in a list of programs that first comes up when you start the program. You need to use first letter navigation to do this or, use your arrow keys because I haven't found a way to put all the programs into list view. 2. With the program highlighted that you want to remove, open the context menu and press enter on uninstall. You will get a dialogue asking if you're sure you want to remove this program, tab to the yes option & press the spacebar. 3. Now it's time to choose the level at which revo uninstaller does its job. So, Shift + tab, into the options list. you have 4 modes Built-in, Safe, Moderate, & Advanced. I always choose advanced because some programs love to leave registry entries and little traces of themselves everywhere. These are radio buttons, so just choose the appropriate one. 4. Hit the next button and Revo will go to work and uninstall your program, so sit back for a minute or two. 5. This is when the fun really starts. After you hit the next button, Revo will display a number of left over files and registry entries from the program. hit the tab key and you should find a select all button, and a delete button. so first hit select all, followed by delete. You'll get a warning asking if you really want to do this? Answer yes. It'll then delete any files left over. Now depending on how the program is, it may next ask you to delete registry entries, this is the same as left over files. Don't worry, this is safe to do because it only deletes the registry entries that are for the application you're uninstalling, it won't delete anything else but that. So do the select all and delete thing again and answer yes. Sometimes, you might even see a screen that just has a tree view, but it has nothing displayed. In that case just do what you would normally do and hit select all and delete and that'll do it. After all that is done revo will display a dialogue with a finish button. Hit that, and you're done. you can then delete another program or close the program it's up to you. Sometimes you need to use the, Insert + F10, keystroke to open the Jaws task list & find the Revo remove option & press enter because you'll have landed on a blank window so you need to bring Revo back into focus. I hope this helps explain things a bit better. Take care. Mike Sent from my iBarstool. Go Dodgers! ----- Original Message ----- >From: Adrian Spratt To: jaws-users-list@jaws-users.com Sent: Sunday, May 14, 2017 10:43 AM Subject: Re: [JAWS-Users] Google Chrome, can't install; Revo Uninstaller Okay, now I've installed version 2.03 of Revo. It looks completely inaccessible. Using the PC cursor, the window says nothing but for a graphic window. The JAWS cursor reads a lot more, but I don't seem able to activate any controls. For example, I pressed insert-PC cursor on "Hunter," but the result, whether with the PC or JAWS cursor, was just a graphic. -----Original Message----- >From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] >On Behalf Of Adrian Spratt Sent: Sunday, May 14, 2017 1:28 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Google Chrome, can't install Thanks, Flor. Yes, I checked add'/remove. I then went to task manager and stopped all Chrome and google-related running programs from running. Now I don't get the ongoing download message. Instead, after I authorize the system to run the Chrome installation file, nothing happens, except that the Google programs show up again in the task manager. Justin, although others on this list recommend Revo Uninstaller, I'm nervous about running a program that might do more than I want. If you or anyone else can give me some reassurance, I'd be happy to try it. -----Original Message----- >From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] >On Behalf Of Flor Lynch Sent: Sunday, May 14, 2017 11:53 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Google Chrome, can't install Hi Adrian, It sounds like some remainder of Google Chrome or Google Toolbar is till on your computer? Have you search your Control Panel Add / Remove? -----Original Message----- >From: Adrian Spratt Sent: Sunday, May 14, 2017 2:35 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Google Chrome, can't install The current thread about browsers has renewed my interest in using Chrome as more than an occasional backup. However, my copy of Chrome had problems that I couldn't fix. For example, it always opened with the "open file" dialog. I couldn't get Settings to give me any options, such as setting my homepage. So I uninstalled it with the intention of reinstalling. Now here's my problem. I keep getting the following message: Installation failed. Another installation of a Google application is in progress. After first getting this message, I ran CCleaner and then rebooted. I tried again to install Chrome, only to get the same message. Note: I did not run CCleaner's registry option and don't want to mess in any way with the registry. Any ideas? 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