Hi Rick, and Adrien

Thanks for coming back to me. JAWS is set to run from the system tray and
while I have my own JAWS 18 set to work this way  and it works fine for me
the JAWS 17 on another computer is not behaving in the same way. I mean that
pulling jaws up on my own machine  using JAWS key + J I can then down arrow
through the various sub menus of the jaws settings but pulling up JAWS 17 on
the other computer using keys, "JAWS key + J and down arrowing does not
produce the same results in that all I get is the options and inside the
options sub menu are the usual choices ending with exit.


Paul.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Rick Justice
Sent: Thursday 8 June 2017 13:13
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 17 Window not displaying properly!

Hi Paul,
Are you running Jaws from the system tray?

Rick Justice

Tomorrow's another day, another way!
and if tomorrow never comes, problem solved!

----- Original Message ----- 
From: "Paul J. Traynor" <pauls_li...@eircom.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, June 08, 2017 2:52 AM
Subject: [JAWS-Users] JAWS 17 Window not displaying properly!


Hi All,

Got a Dell laptop with windows 7 installed. Whenever I try and bring up the
JAWS 17 window to access something like the Utilities menu all I get is the
Options menu and a system menu. Most of the items in the system are greyed
out such as restore, minimised and maximised so nothing to access of any use
there. I did a repair of JAWS and even downloaded an available update but
still no joy. I also checked the resolution and it was at a value somewhere
in the middle of a range of different values indicating that this was the
recommended one. Just wondered if anyone has any thoughts on this.

Many thanks for help.

Paul.





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