Thanks David. I never considered doing those before reporting those to
Freedom Scientific, as I've updated JAWS usually with no problems, until the
last update. That's why I failed to investigate further, but may
re-consider. Thanks again, greatly appreciated. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David Ferrin
Sent: Friday April 25 2008 5:52PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Fw: There have been a couple posts of echoing
afterupdating

From: Eric Damery
To: David Ferrin
Sent: Friday, April 25, 2008 11:21 AM
Subject: There have been a couple posts of echoing after updating


David,

I have seen a couple of posts show up on lists where users hear some strange
after installing the update. They have described it as an echoing. While I'm
not certain, I suspect they have gotten into a state where two instances of
JAWS are running. I always suggest that if for some reason, things don't
seem right after doing the update, the user reboot an extra time as
sometimes, something is a miss after the first reboot when JAWS launches,
right after an update.

The other suggestion I would make to users who are having strange problems
that others are not experiencing. It might make sense to consider clearing
out the files in there users folder under the JAWS Program Folder. This
would result in them having to set up voice settings and everything again
but sometimes, it is easier to get rid of everything and start over then
track down the old setting which might be causing the conflict.

They can also test this theory by just launching JAWS from the Run Dialog
this way:
c:\jaws9 /default

This will by pass their current user folder and let them run with default
settings to test and see if there settings are causing the issue.

Regards,
Eric Damery
Freedom Scientific, Inc.
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