Laura:
I just got off the phone with them, and it was, indeed, a virus. They talked
me through the steps for removal, and all I had to do was press enter on the
remove button. Simple enough! Thanks to all of you for your
suggestions/recommendations.
-----Original Message-----
From: Laura Richardson
Sent: Thursday, February 1, 2018 1:49 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning
Microsoft help line is 1-800-936-5900 ......
Laura
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Bissett, Tom
Sent: Thursday, February 1, 2018 1:15 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning
I don't know with defender. It appears that you have a virus. If you
really not comfortable removing it your self I suggest calling the Microsoft
accessibility line. I am sure they can help and insure your machine is
clean.
Unfortunately I don't have their number at hand but I am sure others on the
list can provide the number.
Regards
Tom Bisset
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of jyandt.mar...@comcast.net
Sent: Thursday, February 01, 2018 1:22 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning
I am pretty sure it is coming from Defender. When I open it up, I find the
following message:
Trojan: win 32/dittertag.b severe 2/1/2018
and I can arrow to the right of the message and find a restore button, and a
remove button.
-----Original Message-----
From: JM Casey
Sent: Thursday, February 1, 2018 12:14 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning
What information? Are you sure it's actually coming from the Windows
Defender programme? Because what you deescribed earlier definitely sounded
like a fishing scam.
What's Defender telling you?
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of jyandt.mar...@comcast.net
Sent: February 1, 2018 8:24 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Virus Warning
Follow Up on the previous message. I found out how to get the information.
It was in Windows Defender. Now, my question has changed. How do I
quarantine a virus in Defender? Thanks.
-----Original Message-----
From: jyandt.mar...@comcast.net
Sent: Thursday, February 1, 2018 7:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Virus Warning
Morning all.
Using Jaws 2018 and Windows 10 on a dell laptop, has anyone ever gotten a
message from “Microsoft” stating something about a virus? The voice on the
message was feminine, and British. And it gave a toll free number to call,
or it will disable my laptop. It said something about sending my information
to an unknown IP address. Unfortunately, mornings for us are at best hectic
and I was not able to determine whether it was credible or not. I also would
like to know of there is a way to get previous notifications regarding
issues such as this. Thanks in advance Jerry For answers to frequently asked
questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
