The obvious problem that comes to mind is possible conflicts with these same shortcuts used for other purposes, such as by the user's browser.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of JM Casey Sent: Thursday, March 01, 2018 5:08 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] keyboard shortcuts on webpages not working Hi everyone. Forgive the half-formed inquiry, but I'm about to have a meeting about this and I don't yet have a lot of info. There's a website being designed where the user can rate a series of statements on a numerical scale. The creators of the site designed it so that you can do this directly from the keyboard by using ctrl-key combinations from 1 to 5. So, for example, the user might see a statement, and press ctrl-3 to give that statement a rating of 3. Once the key bombination is pressed, the next statement loads. This is something I have tested and works fine in both Firefox and Chrome using JAWS 18. However, one of the testers is having problems. The keyboard combos do not work at all. She is a JAWS user. I do not yet know what browser she is using, but I'll shortly find out. I looked a little at a page describing how one can use JAVA to do this when developing a site, but I myself am not a developer, and there's a lot I could be missing. So, in brief, does anyone know if there are any caveats, prerequisites and such, for these sorts of shortcuts on websites to work? Is there some setting in either a browser, or even in JAWS, related to this functionality that she might have to change? I know it's not presently a lot of info to go on, but any help would be appreciated nonetheless. Thank you. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
