Do you know how this could influence her situation? I can't really see how.
The combination should not invoke or affect forms mode at all. It doesn't on
my system. 

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Steve
Sent: March 2, 2018 12:07 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] keyboard shortcuts on webpages not working

I wonder if is related to how you and her have forms mode set?

----- Original Message ----- 
From: "JM Casey" <crystallo...@ca.inter.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, March 01, 2018 5:08 PM
Subject: [JAWS-Users] keyboard shortcuts on webpages not working


> Hi everyone. Forgive the half-formed inquiry, but I'm about to have a
> meeting about this and I don't yet have a lot of info. There's a website
> being designed where the user can rate a series of statements on a 
> numerical
> scale. The creators of the site designed it so that you can do this 
> directly
> from the keyboard by using ctrl-key combinations from 1 to 5. So, for
> example, the user might see a statement, and press ctrl-3 to give that
> statement a rating of 3. Once the key bombination is pressed, the next
> statement loads. This is something I have tested and works fine in both
> Firefox and Chrome using JAWS 18. However, one of the testers is having
> problems. The keyboard combos do not work at all. She is a JAWS user. I do
> not yet know what browser she is using, but I'll shortly find out. I 
> looked
> a little at a page describing how one can use JAVA to do this when
> developing a site, but I myself am not a developer, and there's a lot I
> could be missing. So, in brief, does anyone know if there are any caveats,
> prerequisites and such, for these sorts of shortcuts on websites to work? 
> Is
> there some setting in either a browser, or even in JAWS, related to this
> functionality that she might have to change? I know it's not presently a 
> lot
> of info to go on, but any help would be appreciated nonetheless. Thank 
> you.
>
>
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/ 


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