Hi.
Do you know exactly which version of JAWS you were running? It might be
possible that you were running the one that had a nice bug where it
always used 100 percent of which ever cpu thread it was executing on all
of the time. It was 17 point something, if you know what it was we can
maybe figure out if that was the one. In any case, if that's what was
going on, I think it might be possible that your battery wasn't
providing enough power to execute that fast and the board undervoltaged.
this usually should happen when the battery is very low, and never on a
fairly new battery a year or newer, but older batteries that may not be
putting out as many volts as they should could be not providing enough
watts for the system to extend power to all components when the cpu
wants more than a certain amount.
You probably would know your computer now runs cooler than it used to,
it should be very obvious if that's a possible explanation.
To clerify something, it actually turns off, just pressing power starts
it in the boot up process?
Another possibility could be that you put the laptop on your lap in a
certain way or you fidget (no offense intended here) in some way that's
exposing a short somewhere that your brother didn't duplicate. My Lenovo
yoga 2 pro used to take out my WiFi network not just for itself, but for
everybody, if I picked it up by squeezing the right edge in one hand. I
had to get used to holding it with two hands or laying it across an arm
or what ever. So saying, that actually isn't out of the realm of
possibility.
To answer your last question, no, this has never happened to me.
Cheers:
Aaron Spears, A.K.A. valiant8086. General Partner - Valiant Galaxy Associates "We
make Very Good Audiogames for the blind community - http://valiantGalaxy.com";
<Sent with Thunderbird 52.1.0 portable>
On 6/12/2018 11:53 AM, Sharon S wrote:
Hi all, I have a acer laptop running windows 10 and Jaws 2018. I have been
having an issue where my computer will turn completely off with no warning
when running on battery. When I restart the laptop the battery level is
always pretty high so it isn't a battery issue. I took note of when this was
happening so my brother could look at the logs and see what is happening.
Well as far as he could see there was no reason for it. Then my brother
played with my laptop for awhile without Jaws on and the laptop didn't shut
down. He gave it back to me and I turned Jaws on and one minute later it had
turned off. So this led us to think it was something to do with Jaws but I
couldn't see why that was causing this. I had an upgrade I hadn't done on my
Jaws so I did that and I haven't had the laptop shut down on me since. I'm
hoping it is totally fixed but does anyone know why this would have been
happening? Has it happened to anyone else?
Thanks.
From Shaz.
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