Hello Riana,

There are a couple things you can try.  First, you can turn off the reading 
pane in the view menu.  use Alt+V and then arrow down to the reading pane menu 
choice.  use right arrow to move into the submenu and then down arrow to the 
"off" choice and press enter.  The other thing you might try is changing the 
reading pane options.  Open tools menu with Alt+T then press O to open the 
options.  Use CTRL+tab until you are at the "other" page tab.  Use tab key 
until you get to the reading pane button and press spacebar.  The first 
checkbox should not be checked.  Use tab key one time and make sure the 
checkbox for "mark item as read when selection changes" is not checked.  Use 
the OK button to go out of dialogs.   Remember that you can also choose to have 
only unread messages showing by making that choice in "current view" under the 
view menu.      

Take care.
 
Brian Lee
brianl...@charter.net

The preview pain is turned off.

Regards

Riana


-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Don and
Cher Bosch
Sent: Wednesday, June 03, 2009 4:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Unread messages in outlook

Is the preview pane turned on?

Cher
 

-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Van Der
Walt
Riana
Sent: Wednesday, June 03, 2009 5:08 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Unread messages in outlook

Hello Listers,

 

On a laptop with Windows xp pro and Microsoft Office 2003 and  jaws 10
latest update, my unread messages in outlook, are only marked as such
until
I've navigated past them with the curser keys, although I haven't read
them,
despite the fact that the option setting to mark unread messages is
checked.

 

How can I set it to retain that status until I've read them?

 

The same happened when jaws 9 was initially installed on my pc some time
ago, but the distributor changed some setting to rectify it.
Unfortunately I don't know what and where.

 

Any help would be appreciated.

 

Thanks and regards

 

Riana

 


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