Hi All; When using Jaws1.0.1447 if I open a Word document Jaws goes silent and it can't be restarted. I have to turn the computer off by holding the power button on the tower down until the computer turns off, then pressing the button to restart it. When the computer restarts everything is fine, until I try to open an existing word doc or open a new word doc or, even if I go to the start menu and press enter on MS Word, then everything goes mute again and I have to do a hard reboot, again. I have removed all files from my ENU settings folder except for the default files and it still does the mute thing. I am running XPSP3 Home, Jaws10 & Jaws11 latest. Does anyone know why this muting thing is happening? It does not do it using Jaws10. If anyone has any ideas on how I can fix this annoying problem, I am open to all suggestions. All help will be greatly appreciated. Thanks much. Take care. Mike
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