I experienced this same problem with JAWS 12 and wrote to the tech support of FS and received the following suggestion, which has helped.

Dear Becky

Thank you for contacting Freedom Scientific technical Support. Try taking the steps below and see if the issue persist.

1. Activate the run dialog "Windows key+r"

2. Type in:

iexplore -extoff

And hit enter

When Internet Explore comes up, see if the issue still persist.




----- Original Message ----- From: "Saylien Brown" <say...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Monday, November 08, 2010 10:38 AM
Subject: [JAWS-Users] Sorry, but I need to rant about v12 of JAWS!


Good morning,

I've been a supporter of JAWS since version 2.x. Always have stayed up-to-date on my SMA. Never have I been totally dismayed with a major update until version 12.x.

This has got to be the worst release of JAWS I've ever tried.

First graphics it use to read as so, it now recognizes them as buttons. Quite irritating when you use quick navigation keys to jump to certain elements of a web page to read it faster.

And it is quite the memory hog! JAWS 12.x crashes so much on my high-end Windows 7 machine, I've gone back to using 11.x. Think it has something to do with the Virtual Ribbon or new fangled Config manager, who knows. Anycase, it is very irritating to be reading a web page, only to have it go silent for 3 minutes, and then JAWS comes back.

Sorry HJ, but I hate v12 of JAWS and have gone back to using v11.x perminantly. It's more stable and doesn't crash every 5 minutes.

Wish you allowed us to switch the config manager back to the old one. Do away with using this new Virtual Ribbon. Give us a choice to switch them on and off.

If I get booted for expressing my feelings on this list, so be it. Never done this before, until now.

Feel better getting this off my chest. Thanks for listening.


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