No it's not a virus at all it is security software that many banks around the world use but it is totally unaccessible with a screen reader.
If you bank advises you to use it point out the above and tell them you will not be installing it. Larry & Flax GD (Guide Dog) & Elliot RTG (Retired Guide Dog) London, UK -----Original Message----- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of angel...@sbcglobal.net Sent: 29 May 2011 11:47 To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Don't Install Rapport I guess it is a virus in itself? I am sorry you had that difficulty. ----- Original Message ----- From: "Jerry Berrier" <jerry.berr...@comcast.net> To: <jaws-users-list@jaws-users.com> Sent: Sunday, May 29, 2011 5:46 AM Subject: [JAWS-Users] Don't Install Rapport > Bank of America has just come out with a new program called Rapport that > is > supposed to supplement antivirus software in protecting online > communications. I am running XP, IE 8, and Jaws 12, latest update. I > installed Rapport, and it protected me by making Internet Explorer 8.0 > totally unusable. No links on any page I went to. I tried using the > Rapport console to shut down; no luck. Unable to shut it down, and unable > to uninstall it from the control panel. When I tried uninstalling, a web > page came up which I browsed with the Jaws cursor. I clicked on Chat with > a > representative, and it said sorry, nobody is available. > > I ended up having to do a system restore to get rid of it. > > I'll be curious to know if others have success with this program. > > Yes, I've already sent a message to Bank of America. > > Jerry Berrier, Access Technology Consultant > > 18 Trunfio Ln > > Everett, MA 02149 > > (508) 735-4420 > > je...@birdblind.org > > http://www.birdblind.org > > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
