Hello there;

My next thought is,

Do you have lots of data in your inbox?


-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Hansen
Sent: Monday, June 27, 2011 7:51 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 12 and Outlook 2007 Problems

Hi David,

That appears to have fixed the issue with JAWS reading incorrectly, but not
the issue with sluggishness.  As JAWS reading incorrectly was the more
pressing problem, I am glad we at least have that one fixed.



-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David
Sent: Monday, June 27, 2011 5:48 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS 12 and Outlook 2007 Problems

Hello there;

My first thought would be, do you have the MSOutlook window maximized?


-----Original Message-----
From: jaws-users-list-boun...@jaws-users.com
[mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Michael Hansen
Sent: Sunday, June 26, 2011 6:36 PM
To: Jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS 12 and Outlook 2007 Problems

Hello everyone,

 

I am running Outlook 2007 and the latest version of JAWS 12.  I have a
couple issues:

1.        When in the message list and in emails, JAWS is very
sluggish-compared to using other applications.

2.       When reading emails, JAWS will sometimes read the same line a
second time when I press the down arrow-instead of reading the line that I
am focused on.  This also happens when I use the up arrow.

3.       When I press the backspace key, JAWS does not accurately tell me
the characters I am deleting; it is accurate in all other Windows programs.

Would anyone have any suggestions about what might be causing my problem(s)?

 

Thanks,

Michael

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