Dear Miss Margaret,

You should not have to activate your jaws 9.0 in order to turn off the "run jaws first" option in it.

when it comes up after bootup and asks to be activated, have it run in 40-minute mode instead. This is plenty of time to go into its basic options and to uncheck the "run first jaws" (or run jaws at windows startup" or whatever it is called these days.

when you have unchecked the option in jaws 9, tab to the "OK" tutton, enter on it. then close out jaws 9 and bring up jaws 10 or whatever version you want to have coming up when you start your computer. go into its options and and check the checkbox to have it start automatically. This should fix the problem.

I can only guess to the reason why your jaws 9 wants to be activated when your 10 is working fine. Did you by any chance get a new jaws license in between so that the newer jaws maybe has a diferent serial number? You cold check the serial number - not the long activation code) when you bring up the different versions to fix the automatic startup. This is just a wild guess, though.

good luck and keep us posted!

Cheers,

Doris




At 06:19 AM 7/31/2011, you wrote:
Raymond and All,

Activating 9, which was the one that wanted to be activated failed. I got an error message:

Client Activator
Error Code: 52500
You have received this message due to one of the following possibilities:
- You are not connected to the Internet. Check your connection and try again. - Your 20-digit Authorization number is typed incorrectly. Check for spaces or incorrect characters and try again. - The Freedom Scientific server may be experiencing temporary difficulties. Try again later.
- You have canceled registration.
If you continue to experience this problem, point your Internet browser to www.FSActivate.com and follow the instructions to retrieve an Activation
License Code that will activate your product.



I'm connected to the Internet.

www.freedomscientific.com

loads.

The 20 digit number came up from the activation disk.

I have not knowingly canceled registration.
My remaining activation count just now from


www.FSActivate.com

is 1. When I requested more last weekend, the form wanted my e-mail address, but I never heard from FS that they've approved or rejected the request.

I think I'll have to contact FS on Monday, but does anybody have any ideas in the mean time? I don't think I Can remember the last I ran JAWS 9. I can uninstall it, but I'm afraid JAWS 10 will decide it needs to be activated.

Thanks,

Margaret


----- Original Message -----
From: "raymond lombardi" <ray...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, July 30, 2011 8:42 PM
Subject: Re: [JAWS-Users] Jaws 10 Not Talking on Boot Up




I would say run the version of jaws that wants to be activated and look to
see if the automatically start jaws box is checked and if it is uncheck it.



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